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I cannot get online. My dlink. Taken out the blue wire for a…

Customer Question
I cannot get online. ...

I cannot get online.

Technician's Assistant: Who makes your router?

My dlink

Technician's Assistant: What have you tried so far?

Taken out the blue wire for a bit and have taken out the electrical cord for a bit

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I don’t know enough to know what I would want you to know

Submitted: 7 months ago.Category: Networking
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Answered in 7 hours by:
12/15/2017
Network Technician: Richard, Network Specialist replied 7 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,232
Experience: 20 years consulting in the IT industry with Networking
Verified

Thanks for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the device you are trying to get online with?

Please let me know

Thank you

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