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My internet is not working, what can I do? It's my Wi-Fi at
I can't remember where the cable is as I've never used it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I was setting up a new Orbi and had to call my internet
I was setting up a new Orbi and had to call my internet provider to go through the right hookup to the modem. I then seemed to have everything connected but within minutes of hanging up, the Orbi app … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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One of my kindle will not connect to wifi. Kindle not a
This is for a kindle not a computer. The message says authentication problem. … read more
Jason Jones
Jason Jones
AAS Information Technology
11,348 satisfied customers
Router problems - unplug and plug - sometimes helps
router problems - unplug and plug - sometimes helps temporarily - all green lights except wifi - weak or dark. … read more
Jason Jones
Jason Jones
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I have no WiFi coverage. Trying that now. The Ethernet is
I have no WiFi coverage JA: Are you able to connect using an ethernet cable? Customer: Trying that now JA: Which lights are colored and/or blinking on your router? Customer: The Ethernet is not workin… read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
820 satisfied customers
II have a Lynksys router that does not pick up my hotspot.
II have a Lynksys router that does not pick up my hotspot. When I bought it about a year ago, I was on a different system. Is there a setting I need to change? I get a yellow light above internet. My … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
65 satisfied customers
Wifi won't stay on. Power, dsl, internet, ethernet 3,
Wifi won't stay on. JA: Are you able to connect using an ethernet cable? Customer: No JA: Which lights are colored and/or blinking on your router? Customer: Power, dsl, internet, ethernet 3, wireless … read more
Josh
Josh
It Support Specialist
Associate Degree
7,318 satisfied customers
I have just come home from new years holiday (31/12/15 -
i have just come home from new years holiday (31/12/15 - 3/1/16) & my devices no longer automaticaly connect to my wifi & now my password ***** connect to wifi is not working.… read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
Hi, we moved and went from at&t to verizon. No choice. We
Hi, we moved and went from at&t to verizon. No choice. We had 2wire and a D-Link dir-615 set up and upon moving unplugged everything. Now I have the verizon modem for internet with the green light lit… read more
Mr. Ryan Niemer
Mr. Ryan Niemer
1 satisfied customers
I have at&t Uverse, but its not working. I have an Apple Airport
I have at&t Uverse, but its not working. I have an Apple Airport Extreme router. I have the blue ethernet cord attached to my router and my Uverse box, the yellow ethernet to my computer, and the gree… read more
Magic C.
Magic C.
Commercial Network Field Engineer
Associate Degree
501 satisfied customers
Ethernet connection seems to have been disrupted. Computer
Ethernet connection seems to have been disrupted. Computer does not recognize any of the printers but Internet connection is okay. "Act" green lights on the router are blinking and the light next to 1… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
Hi! My wireless G router has been working intermittantly,
Hi! My wireless G router has been working intermittantly, and I am now getting internet only on my main computer (intermittantly again). Right now the modem light and #1 wired computers is on green, b… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
I have Windows Vista and have lost ability to have wireless
I have Windows Vista and have lost ability to have wireless network. Modem is working and have internet if connected directly to computer, but when connect modem to router (Netgear WNDR3300) do not ha… read more
Ansh P.
Ansh P.
System Analyst
Bachelor's Degree
6,385 satisfied customers
I just switched from dsl broadband to cable internet and the
I just switched from dsl broadband to cable internet and the cable modem doesn't recognize my netgear router. What do I do to get my wireless working again?… read more
Inder
Inder
Bachelor's Degree
39 satisfied customers
I have a Westell 327W30 and Ive lost the activation key to
I have a Westell 327W30 and I've lost the activation key to be able to use my laptop. Where do I find it? [email protected]… read more
Benjamin S
Benjamin S
Systems Analyst
Associate Degree
105 satisfied customers
hey Andy, you helped me with a problem getting my wireless
hey Andy, you helped me with a problem getting my wireless internet up with verizon well I moved and have comcast now and I'm having difficulty getting my belkin router to work with this system, I'm h… read more
Andy Kalita
Andy Kalita
Clearing Systems Analyst
Vocational, Technical or Trade Scho
910 satisfied customers
Ethernet port where I plug the cable in , green light comes
Ethernet port where I plug the cable in , green light comes on and there is also a blinking yellow light . The problem is it will not connect to the internet . It as been re-formatted and I have no st… read more
Leon Russell
Leon Russell
ITS Technician
Vocational, Technical or Trade Scho
472 satisfied customers
Hi. I have a WRT 330 N. It was working before a power outage,
Hi. I have a WRT 330 N. It was working before a power outage, but not after power was restored. The power light is green. One of the ethernet lights blinks on as do the internet, wireless and security… read more
TechGuy
TechGuy
Vocational, Technical or Trade Scho
419 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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