Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Cant find password. how can I find it or change it. Linksys.

Customer Question
Cant find password....

Cant find password. how can I find it or change it

Technician's Assistant: Who makes your router?

Linksys

Technician's Assistant: What have you tried so far?

192.168.1.1 and cant get that to work

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I tried updating drivers and it froze my computer

Submitted: 7 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 1 hour by:
12/13/2017
Network Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please let me know the model number of your linksys router

Ask Your Own Networking Question
Customer reply replied 7 months ago
E1200
Network Technician: Suhasini Velu,
 replied 7 months ago

Thank you, ***** ***** have any computer that is either hardwired or connected to the WiFi of your router?

Ask Your Own Networking Question
Customer reply replied 7 months ago
a laptop
Network Technician: Suhasini Velu,
 replied 7 months ago

Is that connected through the WiFi ?

Ask Your Own Networking Question
Network Technician: Suhasini Velu,
 replied 7 months ago

And is that a Windows 10 or Windows 7 you have ?

Ask Your Own Networking Question
Customer reply replied 7 months ago
Where do I find that
Network Technician: Suhasini Velu,
 replied 7 months ago

Or just let me know if that has a Windows operating system ?

Ask Your Own Networking Question
Customer reply replied 7 months ago
it does
Network Technician: Suhasini Velu,
 replied 7 months ago

Great!

  • Select the search box in the taskbar, enter view network connections, and in the search results, select View network connections.
  • In Network Connections, press and hold (or right-click) the WiFi name and select Status > Wireless Properties
  • Select the Security tab and select Show characters.
  • Yhe password ***** the wireless network is displayed in the Network security key field.
Ask Your Own Networking Question
Network Technician: Suhasini Velu,
 replied 7 months ago

If that is difficult to follow follow this YouTube link I have attached.

https://www.youtube.com/watch?v=dnohPTdojwk

Ask Your Own Networking Question
Network Technician: Suhasini Velu,
 replied 7 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating.
And thank you so much for contacting Just Answer.
You can also directly write back to me
https://www.justanswer.com/electronics/expert-suhasini/
I wish you have an awesome day ahead!

Ask Your Own Networking Question
Network Technician: Suhasini Velu,
 replied 7 months ago

If you have any follow-up questions, don’t hesitate to ask. If finished, please take a moment to give me a 5-star rating.
And thank you so much for contacting Just Answer.
You can also directly write back to me
https://www.justanswer.com/electronics/expert-suhasini/
I wish you have an awesome day ahead!

Ask Your Own Networking Question
Customer reply replied 7 months ago
The last step on video was not available
Network Technician: Suhasini Velu,
 replied 7 months ago

Where are you on the screen now?

Ask Your Own Networking Question
Customer reply replied 7 months ago
I would like rhat
Customer reply replied 7 months ago
That
Network Technician: Suhasini Velu,
 replied 7 months ago

Am sorry can you tell me what exactly do you see on the computer right now?

Ask Your Own Networking Question
Customer reply replied 7 months ago
Home screen
Customer reply replied 7 months ago
WiFi page
Network Technician: Suhasini Velu,
 replied 7 months ago

Okay, on the WiFi Screen do you see your WiFi name with green bars?

Ask Your Own Networking Question
Customer reply replied 7 months ago
I see WiFi but it has an exclamation point
Network Technician: Suhasini Velu,
 replied 7 months ago

Make a right click on it and select connect/disconnect.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Where or how to right click on touch pad. It’s not a mouse
Network Technician: Suhasini Velu,
 replied 7 months ago

Double click on Wifi then.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Didn’t work
Network Technician: Suhasini Velu,
 replied 7 months ago

Are you sure that this laptop is connected to your WiFi?

Are you able to access internet on this laptop?

Ask Your Own Networking Question
Customer reply replied 7 months ago
ma’am I can. I’m going to try my other computer
Network Technician: Suhasini Velu,
 replied 7 months ago

Is that other computer is also a Windows laptop?

Ask Your Own Networking Question
Customer reply replied 7 months ago
It is an older one
Network Technician: Suhasini Velu,
 replied 7 months ago

Okay, follow the same thing on the other laptop.

Ask Your Own Networking Question
Customer reply replied 7 months ago
I’m in network and sharing. What now
Network Technician: Suhasini Velu,
 replied 7 months ago

On your right hand side select change adapter setttings.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Did that. It says local area connection and under that is little cheetah
Network Technician: Suhasini Velu,
 replied 7 months ago

Do you see WiFi or Wireless network Connection?

Ask Your Own Networking Question
Customer reply replied 7 months ago
No
Network Technician: Suhasini Velu,
 replied 7 months ago

Is there a cable running from this computer to your router?

Ask Your Own Networking Question
Customer reply replied 7 months ago
maam
Network Technician: Suhasini Velu,
 replied 7 months ago

Great please make a double click on the Local area connection and let me know.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Did that
Customer reply replied 7 months ago
It’s in general now
Network Technician: Suhasini Velu,
 replied 7 months ago

And click on status and let me know the ipv4 address and ipv4 default gateway

Ask Your Own Networking Question
Customer reply replied 7 months ago
Address is 192.168.1.144 and gateway is 192.168.1.1
Network Technician: Suhasini Velu,
 replied 7 months ago

great, now open up a browser and type 192.168.1.1 on the address bar of the browser.

Ask Your Own Networking Question
Network Technician: Suhasini Velu,
 replied 7 months ago

It may ask you for username and password

Your username is ***** ***** password ***** ***** admin.

Ask Your Own Networking Question
Customer reply replied 7 months ago
It will not let me put in password ***** keeps changing password
Network Technician: Suhasini Velu,
 replied 7 months ago

Okay, seems it is difficult do this here.

I apologize can we continue this with your laptop?

Ask Your Own Networking Question
Customer reply replied 7 months ago
I will connecr
Network Technician: Suhasini Velu,
 replied 7 months ago

Thank you.

Ask Your Own Networking Question
Customer reply replied 7 months ago
I’m ready
Network Technician: Suhasini Velu,
 replied 7 months ago

Can you restart that laptop for me.

Ask Your Own Networking Question
Customer reply replied 7 months ago
It is shutting down
Network Technician: Suhasini Velu,
 replied 7 months ago

Great after it's turned on just check if you are able to access amazon.com

Ask Your Own Networking Question
Customer reply replied 7 months ago
I am there
Network Technician: Suhasini Velu,
 replied 7 months ago

Great now press the Windows Key and the letter R on your keyboard.

And the run window would come up.

There type ncpa.cpl and hit OK

Ask Your Own Networking Question
Customer reply replied 7 months ago
At top it says under WiFi not connected dual band wireless ac 31
Customer reply replied 7 months ago
Ethernet is connected
Network Technician: Suhasini Velu,
 replied 7 months ago

Click on your WiFi icon on your computer and check if you are able to your linksys WiFi name.

Ask Your Own Networking Question
Customer reply replied 7 months ago
I went to change it and it asks for old one and I don’t have it
Customer reply replied 7 months ago
It asks for current password
Network Technician: Suhasini Velu,
 replied 7 months ago

Do you see an option that says as you can also connect by pushing the WPS button something like that.

Ask Your Own Networking Question
Customer reply replied 7 months ago
That’s not anywhere
Network Technician: Suhasini Velu,
 replied 7 months ago

In that case there is no other go we have to reset your router and we have to reconfigure it.
And I'll be helping in this.
Is that okay?

Ask Your Own Networking Question
Customer reply replied 7 months ago
That would fine
Network Technician: Suhasini Velu,
 replied 7 months ago

Okay, you got to take a pen or toothpick and press and hold the little red reset button which would be at the base of your router.

Press and hold it for 30 seconds continuously and let it go after that.

When you are pressing this check the lights on the router that should be blinking.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Did that but it’s a. Blue buton
Customer reply replied 7 months ago
Oops wrong one
Network Technician: Suhasini Velu,
 replied 7 months ago

Not the blue one the red one at the bottom of the router.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Did that and lights blinking
Network Technician: Suhasini Velu,
 replied 7 months ago

Let it go after 30 seconds and let me know.

Ask Your Own Networking Question
Customer reply replied 7 months ago
What is it supposed to be doing
Network Technician: Suhasini Velu,
 replied 7 months ago

It is resetting your whole router to factory settings.

And after releasing the reset hold on for a couple of minutes,

After that open the browser and type 192.168.1.1 and let me know what do you see.

Ask Your Own Networking Question
Customer reply replied 7 months ago
I now have a way to reset it. Thank you so much! You have been so patient with me!
Network Technician: Suhasini Velu,
 replied 7 months ago

My pleasure, let me know your progress in setting up the router.

Ask Your Own Networking Question
Customer reply replied 7 months ago
I will thank you. My husband just broke a pipe and water went everywhere. I’ll have to set it up in a bit
Network Technician: Suhasini Velu,
 replied 7 months ago

Sure, will wait for your response.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Can you walk me through the manual way of setting up. I don’t have a cd
Network Technician: Suhasini Velu,
 replied 7 months ago

You don't have to use the CD, just open up a browser and type 192.168.1.1

Ask Your Own Networking Question
Customer reply replied 7 months ago
It won’t let me. Keeps saying can’t reach page
Network Technician: Suhasini Velu,
 replied 7 months ago

Okay, then try to use the CD.

Ask Your Own Networking Question
Customer reply replied 7 months ago
I don’t have the cd
Network Technician: Suhasini Velu,
 replied 7 months ago

Okay, can I take remote of your computer and fix this issue?

Ask Your Own Networking Question
Customer reply replied 7 months ago
Does it cost money
Network Technician: Suhasini Velu,
 replied 7 months ago

Yes, it does.

and if in case the issue isn't fixed it will be refunded to you.

Ask Your Own Networking Question
Customer reply replied 7 months ago
No but thank you for trying.
Network Technician: Suhasini Velu,
 replied 7 months ago

In that case let us try manually then.

Unplug the cable which is going from the modem to router.

And then restart the router once by unplugging and re-plugging the power cable.

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Suhasini Velu Your Own Question
Suhasini Velu
Suhasini Velu
Suhasini Velu
Category: Networking
Satisfied Customers: 640
640 Satisfied Customers
Experience: Engineer at CSS Corp Pvt Ltd

Suhasini Velu is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I only just brought the Netgear AC1200 WiFi Moderm Router. I
I only just brought the Netgear AC1200 WiFi Moderm Router. I was trying to set up my internet password ***** the screen froze so I don't have my pass word now to logon to the internet and I don't know… read more
Mike the Mac Medic
Mike the Mac Medic
Creative and Apple IT Consultant
Some college
5,750 satisfied customers
I have a Linksys EA2700 router and unable to remember my password
I have a Linksys EA2700 router and unable to remember my password XXXXX that I can link other devices to my home networking system. How can I access my password XXXXX change the password XXXXX? Terrye… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Internet provider says need to change channel on my Linksys
Internet provider says need to change channel on my Linksys wireless, wrt54gs. Changed providers, evidently the wireless phone and wireless Internet don't do well together. Tried to change the channel… read more
TechGrant
TechGrant
System Administrator
Bachelor\u0027s Degree
317 satisfied customers
forgot my password to my wireless network. Am using an e3000.
forgot my password XXXXX my wireless network. Am using an e3000. How can I find out what my user name/password XXXXX?… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I have a Linksys wireless G router model # WRT54G and
I have a Linksy's wireless G router model # WRT54G and I have had it hooked up for several years now - the question I have is this: why am I not getting the benefit of being wirless - neither my new e… read more
Network Advisor
Network Advisor
Network Administrator
Associate Degree
240 satisfied customers
I cant get my router to work with ATT DSL. I went to 192.168.1.1
I cant get my router to work with ATT DSL. I went to 192.168.1.1 and set it up for PPPoE and set it to be on router. tried bridging modem but i just cant things to mesh --- HELP… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
I have lost my install disc and sold my desktop all I have
I have lost my install disc and sold my desktop all I have is my laptop and I bought another one but cant make a connection with the new one I would like to make my laptop the master how do I do this… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
i have cable wireless linksys...I cant get connected cause
i have cable wireless linksys...I cant get connected cause the password XXXXX put is isn't right...I've looked for a password XXXXX the Linksys site but nothing works...can u suggest anything so I can… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
I have verizon fios, and I believe a westell wireless router
I have verizon fios, and I believe a westell wireless router that comes with it. I would like to attach my linksys wrt320n router to the fios router via lan cable. My linksys supports wireless N so I … read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
i tried to change the SSID and/or password for my router since
i tried to change the SSID and/or password XXXXX my router since it was my old roommate's and both ssid and pw were vulgar...and now i can't reconnect to the internet using the connection. how can i c… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I just gave my Lynksis router to a friend and he tried to hook
I just gave my Lynksis router to a friend and he tried to hook this up to his laptop and his internet but when doing so it promted him to enter a username and password. I cant find the cd for him to u… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
hi there, my internet suddenly stopped working and my linksys
hi there, my internet suddenly stopped working and my linksys wireless G router has the ethernet port lights and the internet light flashing contantly. how do i get this sorted as i can only go on int… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am trying to set up a pass word for my linksys WRT54G router.
I am trying to set up a pass word for my linksys WRT54G router. It has been used up til now with out one. I try to enter http://192.168.1.1/ says no connection… read more
Tom K
Tom K
Assistant Information Systems Manager
Bachelor\u0027s Degree
47 satisfied customers
Need help resetting WRT 54G Linksys cause it doesnt work after
Need help resetting WRT 54G Linksys cause it doesn't work after installing new Verizon Modem that replaced ancient FUJITSU… read more
KennethE
KennethE
Bachelor\u0027s Degree
30 satisfied customers
How do i make my NAT connection open and not moderate or strict
How do i make my NAT connection open and not moderate or strict on my xbox 360? i have seached the internet for about 2 hours and found nothing. i will gladly pay for a successful answer.… read more
Daniel B.
Daniel B.
Network Designer
Bachelor\u0027s Degree
213 satisfied customers
Cant connect my new toshiba t110 to my linksys wag54G modem.
Cant connect my new toshiba t110 to my linksys wag54G modem. Have a dell XPS connected now with no issues.… read more
Daniel Mallett
Daniel Mallett
Vocational, Technical or Trade Scho
27 satisfied customers
I have a Linksys Wireless router WRT54G v2.2 at home for networking
I have a Linksys Wireless router WRT54G v2.2 at home for networking two computers with windows XP and a new mac laptop. The router has worked very well for abt 5 years but in the last several weeks no… read more
Claws224
Claws224
IEEE Network Engineer
1,256 satisfied customers
I have a linksys wireless-g 2.4 ghz broadband router with my
I have a linksys wireless-g 2.4 ghz broadband router with my dsl modem on my desktop computer. I recently received mini acer laptop for mother's day. Mini says i need wep key in order to allow interne… read more
Anthony Brewster
Anthony Brewster
I.T.
High School or GED
5,352 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x