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My Router is not working. My internet provider has been

Customer Question
My Router is not...

My Router is not working. My internet provider has been contacted & all is good on their end.

Technician's Assistant: Does your network appear in the Wi-Fi list on your Apple device?

Yes

Technician's Assistant: Which lights are solid and which are blinking on your router?

On the Apple router the one light is blinking orange. On the Spectrum device all are solid.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I just want to be able to connect w/ internet!

Submitted: 6 months ago.Category: Networking
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Answered in 7 minutes by:
12/13/2017
Network Technician: Randy IT Tech, Network Administrator replied 6 months ago
Randy IT Tech
Randy IT Tech, Network Administrator
Category: Networking
Satisfied Customers: 10,483
Experience: Information Technology Specialist
Verified

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

My goal is to give you the best experience possible!

What is the model number of your router please?

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Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
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