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My internet shuts itself off constantly. Please help. Do you…

Customer Question
My internet shuts itself...

My internet shuts itself off constantly. Please help.

Technician's Assistant: What's the brand and model of your product?

Do you mean the name of my computer?

Technician's Assistant: The Technician will be able to walk you through that. What have you tried so far?

When the computer shuts itself down, I use my mouse and have to go out of the system. I sign back on using google and again sign on to the web site that was lost. I can not stay in the site for only a few seconds.

Technician's Assistant: What's the brand, model, and Operating System (OS) of your computer?

My computer is a Toshiba, model #

Technician's Assistant: What have you tried so far with your computer?

My computor is a Toshiba Model #LX835-D3203, large Desk Top

Submitted: 7 months ago.Category: Networking
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Answered in 28 minutes by:
12/12/2017
Network Technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Networking
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Network Technician: Cody, Senior Systems Administrator replied 7 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Category: Networking
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