Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking

I cannot get into my internet, I didntask for cell phone…

Customer Question
I cannot get...

I cannot get into my internet, I didntask for cell phone support.

Technician's Assistant: When were you last able to use your phone?

I did not ask for cellphone support. I cannot get iinto my e-mail under

Technician's Assistant: Have you tried a Factory Reset? The Phone Expert can walk you through this to ensure you don't lose your photos, contacts and other data.

Customer:***@******.*** I needDSL assistance,i think ,please refer me

Submitted: 2 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 8 minutes by:
12/11/2017
Network Technician: UranNet, Network Administrator replied 2 months ago
UranNet
UranNet, Network Administrator
Category: Networking
Satisfied Customers: 842
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
May I connect to your computer securely to troubleshoot the issue directly?
Once connected, I can troubleshoot the problem and resolve it right on your screen

Ask Your Own Networking Question
Customer reply replied 2 months ago
Insteadof gettingme into my e-mail which I DO DAILY, Iam sent toYahoo, which is asking me for new password,
etc.which they then declare invalid.......i am in a terrible run around......how areyour charges set ....$47.00 is a high charge......
Network Technician: UranNet, Network Administrator replied 2 months ago

Prodigy no longer hosts email, it was transferred to Yahoo quiet some time ago.

Do you remember your password ***** your email?

Ask Your Own Networking Question
Customer reply replied 2 months ago
are you charging $47plus $39 ????? that'stoo high........oneor theotheri agre to......
Network Technician: UranNet, Network Administrator replied 2 months ago

If you do not want remote connection, its ok, do not chose it.

Prodigy no longer hosts email, it was transferred to Yahoo quiet some time ago.

Do you remember your password ***** your email?

Ask Your Own Networking Question
Customer reply replied 2 months ago
please confirm thqt you cancelledmychargesof$38 and $47 which were for cellhone help WHICH IDIDNT ASK FOR......
ICOULDNT GET INTOMY INTERNET BUT MYSON HELPEDME......SO CANCEL CHARGES..PLSECONFIRM....l.
Network Technician: UranNet, Network Administrator replied 2 months ago

sure, please contact customer service for refund: http://justanswer.com/help

Ask Your Own Networking Question
Was this answer helpful?
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

640 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

447 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
Looking for info for nook, comcast single being redirected.
looking for info for nook, comcast single being redirected … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I have an HPOfficeJet Pro 8720 that was working fine. I just
I have an HPOfficeJet Pro 8720 that was working fine. I just upgraded my internet and now it won't connect … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
3 satisfied customers
I need my password so I can connect my phone to wifi. I have
I need my password ***** I can connect my phone to wifi … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
I have reinstalled my I reinstalled my re6500 extender and
I have reinstalled my I reinstalled my re6500 extender and now the connection security is not secure. How to I enable security? please help … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Though I am connected via WiFi, my videos keep stopping and
Though I am connected via WiFi, my videos keep stopping and telling me to connect to the internet. What gives? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,325 satisfied customers
On Sunday, I had a new modem installed and since then, I
On Sunday, I had a new modem installed and since then, I have been unable to print. I have an HP Officejet Pro 8610. My computer shows that it is reading the network and my computer is also showing th… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
I, lost my iPhone." Find my iPhone" on linked iPad says
I, lost my iPhone." Find my iPhone" on linked iPad says iPhone offline. What can I do to locate lost iPhone now? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I have just paid £27-99p for a License and it will not
I have just paid £27-99p for a License and it will not download to myPC It is saying i already have one, so I will need a refund***@******.*** … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My wifi is on and i can get internet on my phone but not my
Hi. My wifi is on and i can get internet on my phone but not my macbook pro . can you help? … read more
FRANCES KING
FRANCES KING
Associates
3 satisfied customers
Where is the wps button on a c7000 router netgear? Epson
where is the wps button on a c7000 router netgear? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,325 satisfied customers
Im calling about my phone.i keep getting this Orange icon
Im calling about my phone.i keep getting this Orange icon that says harrassment next to in coming calls of love ones why.how to get it off.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,126 satisfied customers
I am in Mexico and cannot connect to the internet. I paid my
I am in Mexico and cannot connect to the internet. I paid my carrier, Verizon, 40.00 for international service. I can get telephone call but nothing else. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Trying to type uppercas and lowercase letter how do I switch
Trying to type uppercas and lowercase letter how do I switch to do this … read more
Mr.Med
Mr.Med
980 satisfied customers
I have an HPtouch smart. My computer guy says I need a new
I have an HP(###) ###-####touch smart. My computer guy says I need a new modem; what would you suggest … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
186 satisfied customers
I have lost the ability of using wifi to communicate with my
Hi I have lost the ability of using wifi to communicate with my Sony smart TV. It keeps asking for a password ***** I dont know what it is. It seems to have changed and none of my usual passwords are accepted. Can you help please. … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
3 satisfied customers
Will a net gear wireless ac adapter work on a Samsung tv to
Will a net gear wireless ac adapter work on a Samsung tv to connect to the WiFi ?? … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor\u0027s Degree
444 satisfied customers
It will not let me setup. Asking for username and password
It will not let me setup. Asking for username and password ***** can't connect … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,325 satisfied customers
Want to setup a 5gz wireless on my router but don't know how
want to setup a 5gz wireless on my router but don't know how to do that and I can't get to setup page because I don't remember my user name or password ***** model RT-N^^R N-900 … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,325 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x