Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Our internet drops intermittently. We have a D-Link wireless…

Customer Question
Our internet drops intermittently...

Our internet drops intermittently. We have a D-Link wireless router. When we run a speed check, we get a message that says "bad gateway." What does that mean?

Technician's Assistant: What's the model of your D-Link router?

I need to look .

Technician's Assistant: What have you tried so far?

DS

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

L-2727598 I think - quite tiny

Submitted: 8 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 8 minutes by:
12/11/2017
Network Technician: Cody, Senior Systems Administrator replied 8 months ago
Cody
Cody, Senior Systems Administrator
Category: Networking
Satisfied Customers: 4,080
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Networking Question
Network Technician: Cody, Senior Systems Administrator replied 8 months ago

When your computer sends/receives traffic from the Internet is goes through your gateway IP address.

Did this just start happening recently?

Ask Your Own Networking Question
Network Technician: Cody, Senior Systems Administrator replied 8 months ago

go to start menu > type in cmd and open > type in ping google.com -t hit enter

is there any request timed out?

What's the average time in ms?

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I have a pair of PLA5456 Ethernet adapters that I purchased
I have a pair of PLA5456 Ethernet adapters that I purchased in August 2016 and they are now intermittently connecting and disconnecting from the internet. I have removed them and connected a pair of D… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My signal keeps stopping in other bedroom i have a d link, i
my signal keeps stopping in other bedroom i have a d link … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have AT&Ts UVerse internet service. I dont usually
I have AT&T's UVerse internet service. I don't usually use the wifi that comes as part of their 3801HGV gateway: it has a weak signal. Instead, I have a Netgear R6300 wifi router that is strong an… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I am having problems with my wireless connection with my netgear.
I am having problems with my wireless connection with my netgear. I can connect with my hardwired computer, but cannot access wireless with my laptop or other home computers. My laptop says the IP add… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
We recently switched from Xfinity to Centurylink, and had a
We recently switched from Xfinity to Centurylink, and had a new DSL wireless modem/router put in the kitchen. Unfortunately, our PC (located about 20' away in the den) has D-link wireless router that … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
just moved and trying to hook up our wireless. router plugged
just moved and trying to hook up our wireless. router plugged in and powered up but when we try to connect it to the modem, it is not recognizing a connection.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My linksey model WAG54GSver.1.1 is so slow I can hardly get
My linksey model WAG54GSver.1.1 is so slow I can hardly get onto the internet. I tried to pat £22.99 tp have it fixed by one of your technicians but they onlt accept credit cards and only use a debit … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
My wireless connection is really slow. Our router is about
My wireless connection is really slow. Our router is about 6+ years old. Internet connection is just fine on the computer directly hooked up to the modem. Is it possible that our router is going bad?… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
My D-Link DIR-615 is not working, and not recognized by my
My D-Link DIR-615 is not working, and not recognized by my laptop. My son says it keeps "re-setting itself". The normal lights do not light up. Only the D-Link light and the on/off light next to it li… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
my D-Link DIR-815 gets a signal from the modem, but the computer
my D-Link DIR-815 gets a signal from the modem, but the computer is not getting the signal. My LAN settings shows a padlock from the modem icon to the computer icon. Is there any way to fix this so i … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have an RT N16 ASUS wireless modem it says connected with
I have an RT N16 ASUS wireless modem it says connected with excellent reception but I cannot connect to the internet… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I recently moved and got a new internet service and the router
I recently moved and got a new internet service and the router is not working for the new internet. When we try to open any internet page it says to check your DNS settings. The internet company said … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I have just purchased a HP Touchpad and I am having difficulties
I have just purchased a HP Touchpad and I am having difficulties with the WIFI. After testing different hot spots, I have concluded it is not the HP Touchpad but my home WIFI. I have a motorola SBG658… read more
Matthew J
Matthew J
Freelance Consultant
Associate Degree
499 satisfied customers
We have a HP G62 Notebook, running Windows 7. Its worked
We have a HP G62 Notebook, running Windows 7. It's worked fine for nearly 6 months and now suddenly won't connect to the internet. It's had intermittent issues before, but it always was short lived. N… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Have LAN with desktop and wireless laptop using Westell VersaLink
Have LAN with desktop and wireless laptop using Westell VersaLink 327W. Recently, laptop goes online w/ no problems, but desktop gets repeated "unable to display that page" messages, along with "Netwo… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
My netgear wireless router stopped working. The port lights
My netgear wireless router stopped working. The port lights blink constanly when connected. Laptop indicates wireless connection is establised. I have attempted to reset to factory defaults, checked a… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
suddenly my wireless internet quit working. worked at midnight
suddenly my wireless internet quit working. worked at midnight & then when I got up at 8am it was not working at all. thought my router was bad since it was a couple of years old and the fact that we … read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
I just installed a new Linksys WRT160N wireless router on my
I just installed a new Linksys WRT160N wireless router on my home network. After a couple weeks my laptop has trouble connecting to the wireless network and when it does connect I can't get internet e… read more
Network Bill
Network Bill
Bachelor\u0027s Degree
1,069 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x