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When i connect to my wiress router I get 1mb download speed…

Customer Question
When i connect to...

When i connect to my wiress router I get 1mb download speed and my speed is 50gb

Technician's Assistant: Who makes your router?

Tp link

Technician's Assistant: What have you tried so far?

If i hardwire it straight to the wireless router I get 1mb if I wire it to the tower i get 50gb

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Tried wireless and it is still slow

Submitted: 7 months ago.Category: Networking
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Answered in 12 hours by:
12/8/2017
Network Technician: Suhasini Velu,
 replied 7 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Before we proceed with any troubleshooting,please once unplug your router from the wall outlet wait for 2 minutes and plug it back in.
Let me know when this is done.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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