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How do I change my router passwork? One min. All lights

Customer Question
How do I change...

How do I change my router passwork?

Technician's Assistant: Are you able to connect using an ethernet cable?

Yes

Technician's Assistant: Which lights are colored and/or blinking on your router?

One min

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

All lights blinking except bottom one no other concern, we just have a person piggy backing off our router and we want to stop it

Submitted: 7 months ago.Category: Networking
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Answered in 1 minute by:
12/7/2017
Network Technician: Richard, Network Specialist replied 7 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,275
Experience: 20 years consulting in the IT industry with Networking
Verified

Thanks for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of your wifi router?

Please let me know

Thank you

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Customer reply replied 7 months ago
Model c3700 / N600 wifi cable Modem Router
Seriel#3kx2537501bd0
Customer reply replied 7 months ago
Just tell us what to do
Network Technician: Richard, Network Specialist replied 7 months ago

yes, 1 minute please as I finish typing out the instructions

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Network Technician: Richard, Network Specialist replied 7 months ago

Please do the following steps

Launch an Internet browser and type http://www.routerlogin.net into the address bar.
Enter the router user name and password ***** prompted.
The default user name is ***** ***** default password ***** *****
Click OK.
The BASIC Home page displays.
Select Wireless.
Enter your new password ***** the Password (Network Key) fields.
Click the Apply button.
Your changes are saved.

You will then need to connect all devices to the new wireless network.

Let me know please how you go

Thank you

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Customer reply replied 7 months ago
address can not come up for router
www.routerlogin.net
Network Technician: Richard, Network Specialist replied 7 months ago

Try to use either

http://192.168.1.1

Or

http://192.168.0.1

instead please

If it still fails, tell me if you are on a windows or mac computer as the default address has changed and we will need to find it.

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Richard
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,275
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Experience: 20 years consulting in the IT industry with Networking

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