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Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 13489
Experience:  11 years work with Internet/IP, routers, networks, servers
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Cannot set up my xfinity account. Chrome book. Tried to get

Customer Question

cannot set up my xfinity account
JA: What's the model of your XFinity router?
Customer: chrome book.
JA: What have you tried so far?
Customer: Tried to get a text on my cell phone,(###) ###-####
JA: Anything else you want the Network Expert to know before I connect you?
Customer: acount#8499 05 100 02501
Submitted: 11 months ago.
Category: Networking
Expert:  Russell H. replied 11 months ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

What problem do you have setting up the XFinity account, please?

If the XFinity account cannot be created on the Chromebook (or whatever device it is), then try setting up the XFinity account on another device, to save time, if there is another device with internet access to set it up on.

Now, if there is some other problem, involving an already-existent XFinity account, and configuring the Chromebook to access the network, then tell me whether the Chromebook is new, or used, and just what the problem is, in detail... and I will help you further to a solution.