Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Unable to connect to internet...have wifi connection to

Customer Question
Unable to connect to...

Unable to connect to internet...have wifi connection to laptop.

Technician's Assistant: Does your network appear in the Wi-Fi list on your Apple device?

Ipad that is

Technician's Assistant: Which lights are solid and which are blinking on your router?

3 and 5 from top

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Thats it

Submitted: 7 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 9 minutes by:
12/5/2017
Network Technician: Cody, Senior Systems Administrator replied 7 months ago
Cody
Cody, Senior Systems Administrator
Category: Networking
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Networking Question
Network Technician: Cody, Senior Systems Administrator replied 7 months ago

on ipad go to settings > general > reset > reset network settings

then try to connect to the network again and test

Ask Your Own Networking Question
Customer reply replied 7 months ago
No reset options in general??
Network Technician: Cody, Senior Systems Administrator replied 7 months ago

what ios are you on?

settings > general > software update

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Cody Your Own Question
Cody
Cody
Cody, Senior Systems Administrator
Category: Networking
Satisfied Customers: 3,889
3,889 Satisfied Customers
Experience: Systems Administrator

Cody is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
Fon wifi but can,t access the internet. Internet Netflix
Fon wifi but can,t access the internet JA: When did you last change your Wi-Fi password? Customer: Internet Netflix connection ? JA: Have you connected to this Wi-Fi network from a laptop or desktop (… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Am connected to new netgear modem with internet connection
Am connected to new netgear modem with internet connection via PC. Unable to access internet on ipad. … read more
Jim
Jim
Network Administrator
Associate Degree
4 satisfied customers
I can't remember my Comcast wifi password. Can't remember. I
can't remember. I did not think I changed it but the original one doesn't work. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,331 satisfied customers
Peripheral instruments, ie, iPhone and a separate iPad
peripheral instruments, ie, iPhone and a separate iPad cannot connect to our WI Fi and the error message indicates an IP address is needed. However, on the main computer I show an active WI FI connect… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Unable to access internet on my ipad. just bought a belken
unable to access internet on my ipad . just bought a belken router. old router was worn out, … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I cannot connect my Apple iPad Air to Wi-Fi. It does
I cannot connect my Apple iPad Air to Wi-Fi. It does recognize the Wi-Fi password ***** is provided by ATT U-verse. My connections were verified by ATT as being OK. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My iPad will not go to the internet because it says it is
My iPad will not go to the internet because it says it is not connected to WiFi, but when I go to Settings, it says it is connected to Wi-Fi. It is charged 100%. Please help!… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
When i return home my iphone and ipad dont connect to WIFI
when i return home my iphone and ipad dont connect to WIFI when i go to settings and ask to connect the message is unable to connect i power off the netgear and power back on and then connection is au… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I just got a refurbished laptop. Initially it connected with
I just got a refurbished laptop. Initially it connected with our wifi no problem. I tried working to connect with our wireless printer and somehow (not sure if this is connected to the problem) i cann… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I purchased a NETGEAR 790s Telstra WI-FI 4G ADVANCED11 Air
I purchased a NETGEAR 790s Telstra WI-FI 4G ADVANCED11 Air Card which I use with an external ariel on the roof. I use this to connect my PC to the internet because we are in quite a poor reception are… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a mac pro which is able to access the internet, but
I have a mac pro which is able to access the internet, but my I-Pad is unable to get on line to access the internet through the u-verse wireless system.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a best buy geek squad Ipad network ID, which does not
I have a best buy geek squad Ipad network ID, which does not work in my home. It does not accept the network. I have a tech spupport contract. until 2/2015… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
We have a linksys wrt160nv3 wireles and broadband router. It
We have a linksys wrt160nv3 wireles and broadband router. It says we have a wireless signal, but none of our phones are picking it up. it says there is no linksys network. have turned off wireless rou… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
We have a new ipad. We have a desk top computer and a lap top.
We have a new ipad. We have a desk top computer and a lap top. I connect my laptop to the internet via a Linksys wireless router connected to the desk top computer. I am unable to get the ipad to conn… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I am unable to connect to the Internet on my iPad thru AT&T.
I am unable to connect to the Internet on my iPad thru AT&T. Upper left corner is showing 5 bars of strength and AT&T, but no LTE, 3G or 4G. I have no issues with WiFi connectivity. Any suggestions. A… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I just purchased an iPad and unable to connect to the
I just purchased an iPad and unable to connect to the internet. I have a wireless-g 2.4GHz broadband router. What must ZI do to link my iPad up.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have an ipad 3 with the personal hotspot - the problem is
I have an ipad 3 with the personal hotspot - the problem is that every time a device wants to connect (like an ipod touch or an iphone), I have to turn off the hotspot and then turn it back on again w… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
ipad gives message "could not scan for wireless networks."
ipad gives message "could not scan for wireless networks." tried all normal resets, etc. Any suggestions? Antenna issue?… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x