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Getting error code 32007 on wifi system update. Wireless,

Customer Question
Getting error code 32007...

Getting error code 32007 on wifi system update

Technician's Assistant: How are you connecting your game system to the router: wirelessly or by network cable?

Wireless, the connection was successful

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Of course, it isa house with a lot of equipment

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

No, but no other devices have interference issues to connect to internet but this thing

Submitted: 7 months ago.Category: Networking
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Answered in 8 minutes by:
12/5/2017
Network Technician: Kris R, CCIE replied 7 months ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 7 months ago
Just turned it on to update after a few years not used, so this just happened today. Obviously you do not update software that often
Network Technician: Kris R, CCIE replied 7 months ago

Can you tell me what type of device this is happening on?

Thanks

Kris

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Customer reply replied 7 months ago
Wii game console
Network Technician: Kris R, CCIE replied 7 months ago

If the Wii Shop Channel is undergoing maintenance, you will be unable to complete the system update. Likely causes: Your Internet connection has slowed or was interrupted, or our servers could be busy. Verify the following: Slow or incompatible Internet connections can "time out" and result in this error code.

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Customer reply replied 7 months ago
No way, my X1 connection runs at 127mbps, try again
Network Technician: Kris R, CCIE replied 7 months ago

If the Wii Shop Channel is undergoing maintenance, you will be unable to complete the system update.

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Customer reply replied 7 months ago
the wii server is the issue, the error code does not suggest that
Network Technician: Kris R, CCIE replied 7 months ago

Status: 4 - DOWN

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Customer reply replied 7 months ago
How the hell I am supposed to know that for my $35.00 charge?
Customer reply replied 7 months ago
This is NOT helpful
Network Technician: Kris R, CCIE replied 7 months ago

This is helpful as this is the answer to the error code

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Customer reply replied 7 months ago
You guys are useless
Network Technician: Kris R, CCIE replied 7 months ago

I have resolved your issue initially

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Customer reply replied 7 months ago
I will dispute this charge, not paying for this dumb answer.
You told me nothing certain, you are guessing that it is down for maintenance. I could guess that without you
Customer reply replied 7 months ago
This is a scam. Calling credit card company and will dispute the charge, horseshit!
Network Technician: Kris R, CCIE replied 7 months ago

Would you like me to change the DNS and go to a new update server?

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Customer reply replied 7 months ago
No I will try later this is a waste of time
Network Technician: Kris R, CCIE replied 7 months ago

OK thanks do you want me to cancel and refund

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Customer reply replied 7 months ago
pls cancel this session and issue a refund. Nothing was resolved
Network Technician: Kris R, CCIE replied 7 months ago

Flagging for a refund, No need to reply

Thanks

Kris

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