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I've just recently gone on to fibre optic through FLOW here…

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Hi, I've just recently...

Hi, I've just recently gone on to fibre optic through FLOW here in Barbados. I can see the WiFi lights are both on and I've checked my laptop to make sure WiFi is on which it is. However, I am not connected and no longer have access like I used to have automatically. If you can advise me on this I would be most grateful. Thanks, Jennie

Technician's Assistant: When did you last change your Wi-Fi password?

I haven't but a friend may have done so when she used my laptop when I was abroad.

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

Yes, I've connected on both laptop and ipad

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Can't think of anything else thanks Pearl

Submitted: 8 months ago.Category: Networking
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Answered in 16 hours by:
12/5/2017
Network Technician: Richard, Network Specialist replied 8 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,537
Experience: 20 years consulting in the IT industry with Networking
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Thanks for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the version of windows you are using on the laptop?

Please let me know

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