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I bought an Apple TV dongle hooked it up but the tv doesn't…

Customer Question
Hi ***** bought an...

Hi ***** bought an Apple TV dongle hooked it up but the tv doesn't come on I am on Telstra wi fi should the dongle pick up this or do I have connect it to wi fi note Foxtel still turns TVs on I am removing Foxtel asap thank you robertmason

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

None that I know of screen doesn't come on at all

Technician's Assistant: When did you last reboot?

Today

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have Telstra hotspot on my iPad plus 2iphones plus I tablet all working adsl cable installed on device

Submitted: 7 months ago.Category: Networking
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Answered in 4 hours by:
12/4/2017
Network Technician: Pete, Networking Engineer replied 7 months ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 20,353
Experience: CISCO Certified Networking Engineer
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Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Pete, Networking Engineer replied 7 months ago

Hi Robert, yes the Apple TV should work ok on Telstra hotspot.

Can the TV see the wifi device?

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