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My lap top keeps losing my wi fi connection. Hp 250 g3. But…

Customer Question
My lap top keeps...

My lap top keeps losing my wi fi connection

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Hp 250 g3

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

Yes but i have to use a cable for internet on this laptop because this laptop loses the wifi connection of the laptop

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Sometimes some of the updates fail

Submitted: 7 months ago.Category: Networking
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Answered in 3 days by:
12/5/2017
Network Technician: Karthik, System Administrator replied 7 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello, I'm Karthik and I'm happy to assist you with your question today. I'm very sorry it took so long for an Expert to get back to you, I've only just come online and saw your question now.

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Network Technician: Karthik, System Administrator replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. May I know what is the make and model of the wifi modem/router? Could you please what is approximate distance between the laptop and wifi modem?

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