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I have a new modem model DM200 that I am having trouble

Customer Question
I have a new...

I have a new modem model DM200 that I am having trouble setting up

Technician's Assistant: What device(s) are you connecting to your DM200 network?

Hp laptop

Technician's Assistant: What have you tried so far with your router or your hp?

The initial set up

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Its a new modem never used before

Submitted: 7 months ago.Category: Networking
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Answered in 3 hours by:
12/1/2017
Network Technician: Karthik, System Administrator replied 7 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Karthik, System Administrator replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Once the Modem is connected to the power, What are the lights you can see on the modem?

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