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I have d link account that I set up a few months ago but I…

Customer Question
Hi, I have d...

Hi, I have d link account that I set up a few months ago but I entered a wrong email address so when I try to sign in it goes t a non existing email and I wan to update this so I can use m dlink camera.

Technician's Assistant: When did you last change your Wi-Fi password?

My wifi password ***** ***** but I have chaned phones and I am trying to set up on the new phone and when I'm asked to sign in the email address is wrong

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

No

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Just my phone

Submitted: 7 months ago.Category: Networking
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Answered in 12 minutes by:
11/25/2017
Network Technician: Kris R, CCIE replied 7 months ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Networking Question
Customer reply replied 7 months ago
When I signed up I set it up under an email of***@******.*** but it should’ve been***@******.*** so when I try to sign in and do forgot password ***** email goes to a non existing one. I just want to reset and start over Does this make sense?
Network Technician: Kris R, CCIE replied 7 months ago

Are you on Windows or mac?

Thanks

Kris

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