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Related Networking Questions
I have a new modem. Since I connected it. Alexa tells me
I have a new modem. Since I connected it . Alexa tells me that she lost WiFi. How deal with that … read more
P Geanta
P Geanta
Freelancer System Engineer
Bachelor's Degree
15 satisfied customers
Trying to set up my new amazon fire 7 and it tells me
trying to set up my new amazon fire 7 and it tells me authification problem … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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Turn on alexa. Amazon echo, that's all I know. Nothing. I
Nothing. I got a new modem and it wouldn't work anymore. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,911 satisfied customers
We have been using Alexa successfully for over a year, but
We have been using Alexa successfully for over a year, but when when I questioned it today, it said it was not being able to connect to the Internet and suggested I go to the Alexa app to find out wha… read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
I am unable to get Alexa to connect to the internet. Have
I am unable to get Alexa to connect to the internet. Have tried several times over the past few weeks, bought a new router and am using a Samsung/Android (7.1.1) as my smartphone with the Amazon Alexa… read more
Sheri
Sheri
Bachelor's Degree
850 satisfied customers
I am trying to hook up my Amazon Fire and my Samsung TV says
I am trying to hook up my Amazon Fire and my Samsung TV says connect to your network but now I cannot find out where to put my password. How do I get to put my password ***** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
Can't get kindel connected to wireless. Haven't tried that.
can't get kindel connected to wireless JA: Are you able to connect using an ethernet cable? Customer: haven't tried that JA: Which lights are colored and/or blinking on your router? Customer: wifi dsl… read more
Aparna Indresh
Aparna Indresh
System Administrator
529 satisfied customers
Changed modem and need to update alexa. Spectrum. Nothing.
Changed modem and need to update alexa JA: Who makes your router? Customer: Spectrum JA: What have you tried so far? Customer: nothing JA: Anything else you want the Network Expert to know before I co… read more
Richard
Richard
IT Manager
IT Manager, Consultant
15,018 satisfied customers
I recently bought the Netgear Nighthawk X6S AC4000 Tri-Band
I recently bought the Netgear Nighthawk X6S AC4000 Tri-Band WiFi Router because we were having trouble connecting our old router to Alexa Echo Plus. This one is suppose to be compatible with Alexa. Ou… read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
I am unable to set up my wifi to my kindle. Amazon kindle. I
I just relocated from CA, to MN, and xfinity just set it up here, they sed it was xfinitywifi. Sad to sayu I am only a dostor and is very dumb at this my children normally take care of this. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,030 satisfied customers
It was necessary to change my router, and therefore my Alexa
It was necessary to change my router, and therefore my Alexa no longer functions. It asks me to go to the apps and get directions, but when I go to the apts., nothing appears. Is there anything I can … read more
Karen09
Karen09
Consultant
Bachelor's Degree
13 satisfied customers
My modem, which I rented from Xfinity, had to be replaced. I
My modem, which I rented from Xfinity, had to be replaced. I bought a Netgear AC1750 WiFi Cable Modem Router to replace it. Now I need to put it into my system. Jane … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
925 satisfied customers
Alexa having trouble connecting to the internet, Ihave the
Ihave the echo dot and the tall alexa. Both are a few weeks old … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,076 satisfied customers
What I thought is my wi-fi password isn't working. Im trying
What I thought is my wi-fi password *****'t working. Im trying to connect with Alexa. How do I retrieve it or reset it? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,030 satisfied customers
I cannot connect my Echo... I have tried to connect to my
I cannot connect my Echo... I have tried to connect to my Wi-Fi and it won't do..I want to use my desktop and not my phone.. Very hard to try and get Alexa to work.. May send back.. Can I speak to som… read more
bbao
bbao
Freelance IT Consultant
133 satisfied customers
My Amazon Echo will not connect to the router after I changed
My Amazon Echo will not connect to the router after I changed from ATT dsl to ATT Uverse. When I enter the password ***** my I Phone, I get error 7:1:17:6:1.… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I just bought a new Kindle because my old one died. I am
I just bought a new Kindle because my old one died. I am trying to register on the Amazon site but it will not take the letter c. What now?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
23,030 satisfied customers
Just today and never before my iPad air won't connect to the
Just today and never before my iPad air won't connect to the internet. My iPhone connects normally. This is what I have done so far without success: I normally hook up to the Verizon hot spot using th… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor's Degree
922 satisfied customers
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Claws224

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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