Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

My Netgear router does not have a password. My laptop

My Netgear router does...

My Netgear router does not have a password. My laptop connects to it without giving a password. I have a new iPad that wants the password, but I don't have one. What do I do?

Technician's Assistant: What's the model of your Netgear router?

Model R7000

Technician's Assistant: What have you tried so far with your Netgear router?

Noyhing. it works fine with desktop and laptop but new ipad insists on a password ***** i don't have

Show More
Show Less
Ask Your Own Networking Question
Answered in 1 minute by:
11/23/2017
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 40,832
Experience: Great troubleshooting skills with computer and network.
Verified

Hi,
I'm sorry about the issue. We can retrieve your Netgear router's Wi-Fi / wireless password ***** your laptop.

- Does your laptop have Windows XP, Vista, or 7 or 8 or 10? Or is it a Mac laptop?
Please reply at the box below. Thank you.

Ask Your Own Networking Question

Please stay with me on this page. What's the make / model of your laptop computer?

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Networking Question
Customer reply replied 7 months ago
Laptop has Windows 7. Laptop model is Lenovo T430s

Thank you. On your laptop computer, please click on the website below in order to connect with me remotely, then I can retrieve your Netgear router's Wi-Fi / wireless password ***** through your laptop for you:

http://tinyurl.com/ydcpsfnj
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Networking Question

1. On your laptop computer, click on the website below in order to connect remotely with me, then I can help you directly:

http://tinyurl.com/ydcpsfnj
, then click on Open or Run (or save) if prompted.
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Ask Your Own Networking Question

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,

Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 40,832
Experience: Great troubleshooting skills with computer and network.
Verified
Viet - Network Tech and 87 other Networking Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Viet - Network Tech Your Own Question
Viet - Network Tech
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 40,832
40,832 Satisfied Customers
Experience: Great troubleshooting skills with computer and network.

Viet - Network Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I am trying to recover my admin password. I have entered the
I am trying to recover my admin password. I have entered the serial number but when I click on continue nothing happens. My router is resetting randomly and I want to check things out. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
997 satisfied customers
I cannot login in my netgear router. Has not change it
I cannot login in my netgear router JA: When did you last change your Wi-Fi password? Customer: has not change it JA: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or P… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
40,832 satisfied customers
Netgear nighthawk r7000 ac1900, SN 442D7A7EA3DA8, MAC
netgear nighthawk r7000 ac1900, SN 442D7A7EA3DA8, MAC 9C3DEF8AD2C how to program a VPN on this device. I'm from Germany and use the HMA software on my MAC Book air to access German tv stations and to … read more
Kamil Anwar
Kamil Anwar
Certified Networking Engineer
Bachelor's Degree
433 satisfied customers
TO CONNECT TO MY ROUTER/WIFI. Direct to the modem or router.
first two on left side are white and port 4 is amber, the second white and amber are blinking … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Can I attached a USB drive to my Netgear (R7000) router? A
can I attached a USB drive to my Netgear (R7000) router? … read more
William Harder
William Harder
SR Sytems Engineer
Technical School
52 satisfied customers
I have a nighthawk R7000 dual band router and for some
I have a nighthawk R7000 dual band router and for some reason it will only allow 1 or 2 connections to the 5g wifi, if my laptop for instance is connected to 5g then I try and connect my phone to it i… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a r7000 nighthawk router and don't know how to set it
I have a r7000 nighthawk router and don't know how to set it up. I only have a pc with access to the internet and cant download the genie app … read more
Sheri
Sheri
Bachelor\u0027s Degree
573 satisfied customers
I'm trying to access Router Settings on my Netgear r7000
I'm trying to access Router Settings on my Netgear r7000 router and am getting "Login failed! Please check to see if this computer is connected to the NetGear route?" Genie shows that I am connect to … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
Net gear range extender connects to router OK. Signal strength
Net gear range extender connects to router OK. Signal strength at extender location very strong. Try to connect iPad to extender, asks for password, router password ***** enter - rejected., no connect… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I have a new netgear Nighthawk router - R7000- AC1900 smart
I have a new netgear Nighthawk router - R7000- AC1900 smart WiFiRouter. I am trying to get the printer connected. The address you give in your booklet does not seem to be available. How do I connect t… read more
Kamil Anwar
Kamil Anwar
Certified Networking Engineer
Bachelor's Degree
433 satisfied customers
I have a second netgear router in a room over the garage that
I have a second netgear router in a room over the garage that has been configured to work with my bt router in the house using the same internet. It worked perfectly until this week - I can see netgea… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
40,832 satisfied customers
I have just installed an R7000. Works fine but want to change
I have just installed an R7000. Works fine but want to change the network name and password ***** I don't have to go and change 7 different devices to connect. What am I doing wrong?… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have spent 5 frustrating hairpulling days trying to figure
I have spent 5 frustrating hairpulling days trying to figure out how to get my HP Office jet 8500A to work wireless so I can access it on my mac and iphone and out other wireless PCS. . I was hooked t… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I purchased a new netgear router. Is doesnt seem compatible
I purchased a new netgear router. Is doesn't seem compatible with my wire2 external wireless adapter. My iPad works fine with new router, but router doesn't show up on available networks help!!!… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
40,832 satisfied customers
I just tried to connect a Netgear wifi extender. My Linksys
I just tried to connect a Netgear wifi extender. My Linksys router sees the device but the original routers name has changed. The password XXXXX had on the original router is no longer working for the… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
40,832 satisfied customers
i need help setting up another computer for wireless to netgear...
i need help setting up another computer for wireless to netgear... can we have a conversation over the phone?… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
40,832 satisfied customers
My netgear wireless router has stopped working. I think it
My netgear wireless router has stopped working. I think it must be rest but I don't know how to do this.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
How to connect refurbished Netgear Wireless N Router?
I bought a refurbished Netgear WNR500 Wireless N Router. However, it came with no CD, nor install manual. Can someone help me get connected?… read more
AFFalcon
AFFalcon
Network Engineer
Bachelor\u0027s Degree
87 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x