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I decided to try the 'TRIAL AOL COMPUTER CHECKUP' and now I
I decided to try the 'TRIAL AOL COMPUTER CHECKUP' and now I can't get into 'START' menu [when I click it says can't get into it, try restart to fix]...and I can't go to 'EDGE'...when I click it, nothi… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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IMAC is very slow. I've had Comcast resend modem but
IMAC is very slow. I've had Comcast resend modem but everything remains slow to open or download … read more
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John Castle
BSC in Computing Network Management and Design
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I have recently upgraded my modem. I am having hard time to
I have recently upgraded my modem. I am having hard time to connect through WIFI … read more
David L.
David L.
Bachelor's Degree
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I received an intrusion on my computer when I turned it on
I received an intrusion on my computer when I turned it on today. It said there was an emergent problem and I needed to change passwords. I thought it was someone fishing so I turned it off and have b… read more
UranIT
UranIT
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I need to get my Wi-Fi password to retrieve it so I can use
I need to get my Wi-Fi password ***** retrieve it so I can use my Kindle. … read more
Byron
Byron
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Bachelor's Degree
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Not much. I have CM500 modem with R7000 router. Xfinity
not much. I have CM500 modem with R7000 router. Xfinity sends me 175-225 MBPS, but red light on modem flashing that means less than 100 MPBS. It worked ok until I applied the security fix, and dropped… read more
bbao
bbao
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http://www.justanswer.com/computer-networking/8xizc-received-letter-ge
I received a letter about getting a new modem to increase speed on infinity account. I would like to have a tech install the modem. I am having trouble doing this.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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Why is my Tobisha Satellite c655d-s5303 running so slow? It
Why is my Tobisha Satellite c655d-s5303 running so slow? It has never ran fast and Geek Squad assures me there is nothing wrong with it. Right now it serves only as a paper weight and I assume if I pl… read more
Andy
Andy
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MS Electrical Engineering
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I am wondering if my modem is broken. I have a Motorola Surfboard
I am wondering if my modem is broken. I have a Motorola Surfboard cable modem and a Linksys wireless N router. I can access my wireless network on my lap top (although the connection is not very good … read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
HI I have a HP Pavilion Slimline- 4 yrs old- desktop and
HI: I have a HP Pavilion Slimline- 4 yrs old- desktop and a TOshiba laptop- same age. Until I purchased a router and had it installed by Geek squad..no problem. Now I'm losing the internet connection … read more
James
James
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Bachelor's Degree
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Have a perfectly good working Linksys E1000 that was setup/installed
Have a perfectly good working Linksys E1000 that was setup/installed with Imac (keyboard and mouse)and HP 6500 printer by Geek Squad last Aug. Now with a new Iphone I want to link to my wireless also … read more
Kevin
Kevin
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High School or GED
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Windows Update tells me it has 1 important available. 4.6MB
Windows Update tells me it has 1 important available. 4.6MB I click on Update Now and a little later get the message Failed: 1 update Code 646 Windows update encountered an unknown error. Under the 30… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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Why am I having trouble staying connected to the internet in
Why am I having trouble staying connected to the internet in my apartment? My roommate and I have wireless internet. In the bedroom where the modem and router are that computer has no problem. My bedr… read more
Bernie
Bernie
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Bachelor's Degree
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I have a 6 year old Compaq desk top, using Hughes as my broadband
I have a 6 year old Compaq desk top, using Hughes as my broadband provider. The LAN connection on my computer isn't working. I was advised to get a new NIC card, which the Geek squad at Best Buy insta… read more
Robert O
Robert O
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Good morning! I currently have a Linksys router WRT54GS
Good morning! I currently have a Linksys router WRT54GS that was hooked up to my HP Pavillion desktop in 2006 . Everything was installed by the Best Buy "Geek Squad" I also have a Toshiba laptop that … read more
Molinari
Molinari
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CompTIA A+ Certification
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Hi I just purchased a refurbished negear wgr614v9 router and
Hi I just purchased a refurbished negear wgr614v9 router and I cant do the configuration with my verizon dsl westell modem b90-220030-04. My laptop is old and only handles internet explorer 7. I follo… read more
LANCAT
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I have installed AOL vsn 9.5 on a dell with Vista Home Premium
I have installed AOL vsn 9.5 on a dell with Vista Home Premium SP 1. When i try to create a modem connection, the process gets to step 5, getting access numbers, and fails with error 721 and/or 678. A… read more
Matthew J
Matthew J
Freelance Consultant
Associate Degree
499 satisfied customers
hiya, I have been an aol member now for sometime. The computer
hiya, I have been an aol member now for sometime. The computer we have has always run well, but the last week or so, its been running really slow, and sometimes it does'nt always take to the site I re… read more
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Matthew J
Freelance Consultant
Associate Degree
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Claws224

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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