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I have a netgear AC1450 wifi router, laptops, cell phones,
Hi I have a netgear AC1450 wifi router JA: What device(s) are you connecting to your AC1450 network? Customer: laptops, cell phones, tv, lights, nest stat JA: What have you tried so far with your NETG… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have purchased Netgear C6300 / Router AC1750. In a couple
I have purchased Netgear C6300 / Router AC1750. In a couple of months after purchase the system was reconfigured, Case # ***** 723 39. Internet provider is Comcast. Now I have a bunch of problems: my … read more
Jason Jones
Jason Jones
AAS Information Technology
11,452 satisfied customers
I can't login to my router. wndr4500. I tried two different
I can't login to my router. wndr4500. I tried two different browsers and Netgear genie. I also rebooted the router. I received a firmware update e-mail and so that is what I am trying to do. … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
Just upgraded my internet service and now I have no
Just upgraded my internet service and now I have no internet. It's not on the provider's side, but getting the modem to connect. Modem is Netgear D6400. I am on the net genie page and stuck. … read more
derrickonline
derrickonline
Information Technology Manager
125 satisfied customers
Have just purchased a new netgear R8500 router, which is
Have just purchased a new netgear R8500 router, which is hooked up to a satellite Internet connection. It says I'm connected to the internet, I can ping websites ok, but I can't actually get on the in… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
983 satisfied customers
I just moved. We had Charter install the internet. I have a
I just moved. We had Charter install the internet. I have a Netgear router. Power light flashes orange and green, Internet light is green, 2.4GHz is green, 5GHz is blue and 1 in green. I can get the i… read more
Nathan
Nathan
Bachelors of Science
1,529 satisfied customers
My netgear router quit suddenly today , Not a whole
Not a whole lot. We are on satellite, that seems to be blinking fine, but the router is short a few lights. It is a Netgear Nighthawk R7000 … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
Hi, my wireless router (NETGEAR) is blocking my ISP (specifically...
Hi, my wireless router (NETGEAR) is blocking my ISP (specifically... everything else on the internet is accessible just fine) which means I can't see my websites or email server. These servers work fi… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
Bachelor's Degree
42,443 satisfied customers
When I try to connect my kindle to the internet, I get a message
When I try to connect my kindle to the internet, I get a message that says authentication failed. Others with other devices have recently had the same problem when visiting. Its happened several times… read more
Randy IT Tech
Randy IT Tech
3,531 satisfied customers
The PC is a desktop with no wireless receiver, so I bought
The PC is a desktop with no wireless receiver, so I bought the NETGEAR adaptor for it. The PC detects our home network, but cannot connect after entering correct encryption key. Installed NETGEAR GENI… read more
Robert M.
Robert M.
Bachelor's Degree
3,578 satisfied customers
hi i have a netgear wnr834b v2, that is refusing to update,
hi i have a netgear wnr834b v2, that is refusing to update, if i try to update automatically i get "No Internet connection is detected, the router cannot check the NETGEAR server for updated firmware.… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
Our iPhones (2) will not connect consistently with our home
Our iPhones (2) will not connect consistently with our home Wi-Fi network. We have a Netgear WNR2000 router (ser #1XL1895D00962). Is there more current software or firmware available to fix this probl… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
I recently purchased, and installed, a Netgear N600 Router
I recently purchased, and installed, a Netgear N600 Router - which works, but how do I "Enable" it? Set-up wizard keeps showing that it is "Not Enabled."… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
Bachelor's Degree
42,443 satisfied customers
My Netgear connection to the computer by ethernet cable is
My Netgear connection to the computer by ethernet cable is causing a problem I can't define. The ethernet green light is constantly flashing rapidly. I have changed the cable to the phone socket and a… read more
networkwiz
networkwiz
System Engineer
Master's Degree
414 satisfied customers
Our network use to show up as Homelink and now it just shows
Our network use to show up as Homelink and now it just shows up as Network. My two sons are no longer able to connect to the network from their xboxes. The Homelink network is no longer an option. I h… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
just upgraded film ware to the latest issue for my netgear
just upgraded film ware to the latest issue for my netgear dg834n which now only flashes red and green alternatly, press re-set starts green then then checks system all green after that straight back … read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
My netgear wireless router stopped working. The port lights
My netgear wireless router stopped working. The port lights blink constanly when connected. Laptop indicates wireless connection is establised. I have attempted to reset to factory defaults, checked a… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I purchased a Netgear WGR614V9 yesterday. I also purchased
I purchased a Netgear WGR614V9 yesterday. I also purchased a new Dell inspiron 1140 running Windows 7 64 bit. Tried to use the easy set upwith Smart Wizard, but it advised that Windows 7 was not compa… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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