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Unable to connect using cable. This is an internet issue-

Customer Question
Unable to connect using cable JA...
Unable to connect using cable
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: This is an internet issue- trying to use Ethernet to connect to a MacBook pro
JA: How long has this been going on? What troubleshooting have you tried?
Customer: tried connecting to the 4 ports and restarting macbook
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: is there a charge for this
JA: You just pay a $5 deposit now and the rest only when you get a reply from the Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: what is the rest?
Submitted: 21 days ago.Category: Networking
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Answered in 4 hours by:
11/21/2017
Network Technician: Pete, Networking Engineer replied 21 days ago
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 18,564
Experience: CISCO Certified Networking Engineer
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Pete, Networking Engineer replied 21 days ago

Can other devices connect to your Ethernet network ok?

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Network Technician: Pete, Networking Engineer replied 20 days ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Pete
Pete
Pete, Networking Engineer
Category: Networking
Satisfied Customers: 18,564
18,564 Satisfied Customers
Experience: CISCO Certified Networking Engineer

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