Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am having trouble with my TP Link AV600 Powerline. It has…

Customer Question
I am having trouble...

I am having trouble with my TP Link AV600 Powerline. It has been working fine for months and now ii is not working. I have successfully paired my extenders but cannot connect them?

Technician's Assistant: Have you tested the connections by doing a ping utility test?

I am not very techy so have no idea how to do that?

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Just how to connect my extenders to wi-fi

Submitted: 8 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 16 hours by:
11/20/2017
Network Technician: Richard, Network Specialist replied 7 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,167
Experience: 20 years consulting in the IT industry with Networking
Verified

Thanks for your question. My name is ***** ***** I look forward to assisting you.

Are the devices connected directly into the power socket? Or via a Power extension board?

Please let me know

Thank you

Ask Your Own Networking Question
Customer reply replied 7 months ago
Direct into the power socket
Network Technician: Richard, Network Specialist replied 7 months ago

Thanks

Can you try them at another location then your house to see if they work there.

Interference on the power lines at your house can cause this issue, so we will want to rule this out

Let me know the results please

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Richard Your Own Question
Richard
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,167
47,167 Satisfied Customers
Experience: 20 years consulting in the IT industry with Networking

Richard is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
I have purchased a second tp-link 2.4- 5.0 extender. the
I have purchased a second tp-link 2.4- 5.0 extender. the existing model is several years older and linked up with my router easily using wpa. the newer model does not recognise my router using wpa. … read more
Mr.Med
Mr.Med
1,188 satisfied customers
I bought a NETGEAR Nighthawk X4 AC2200 WiFi Range Extender
I bought a NETGEAR Nighthawk X4 AC2200 WiFi Range Extender (EX7300):https://www.amazon.com/gp/product/B01D6JEMWS/ref=oh_aui_search_detailpage?ie=UTF8&psc=1I installed it and configured it successfully… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My home is not wired for network. I've used one powerline
My home is not wired for network. I've used one powerline network extender but I'm not happy with the results. My question is: what kinds of devices are available that will allow wireless extension fr… read more
Richard
Richard
Network Specialist
47,167 satisfied customers
I live in a medium sized one level house. The router is on
I live in a medium sized one level house. The router is on one side of the house and can't be conveniently relocated. I get no internet signal on the other side of the house. My family has grown and I… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I have an internet speed connection question. i just
i have an internet speed connection question . i just upgraded to att 50 mbbs from 22. however my sons room is on the third floor and he is wirless also does gaming . however his speed is only 11 donl… read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I bought "TP-LINK TL-PA2010KIT AV200 Nano Powerline
I bought "TP-LINK TL-PA2010KIT AV200 Nano Powerline Adapter" (http://www.amazon.com/TP-LINK-TL-PA2010KIT-Powerline-Adapter-Starter/dp/B00AWRUIY4/ref=cm_cr_pr_product_top?ie=UTF8). 2 days ago, I connec… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My mac air is not connecting the chrome cast that's on the
My mac air is not connecting the chrome cast that's on the TV . I can connect from my android phone to the chrome cast so it is working. The mac firewall is not enabled but still no chrome cast detect… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
, I'm Judith. I changed my home hub from BT3 to BT5 and my
Hi, I'm Judith. I changed my home hub from BT3 to BT5 and my TP link adapters won't work any more. Do you know how to fix this?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Internet issue. Own a wooden house, 2 level 2,400 sq feet with
Internet issue. Own a wooden house, 2 level 2,400 sq feet with comcast internet . Modem/router is downstairs in one corner of the house. When we connect to it with wireless devices upstairs the signal… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
, I have a Netgear network extender in my living room
hello, I have a Netgear network extender in my living room which extends the network from my time warner router in the bedroom. I have a SONY WIFI DVD player in my den (adjacent to the living room) wh… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi, same problem as the one I'm reading on this page. Cannot
Hi, same problem as the one I'm reading on this page. Cannot aceess in ternet from the extender although I can from the main modem.… read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
My father bought a Wi fi extender/receiver that plugs into a
My father bought a Wi fi extender/receiver that plugs into a lap top or a stationary computer by means of a usb connection. He has an adjoining property that he wants Wi fi enabled. Is there a wirless… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
Internet company installed modem and router into my apartment.
Internet company installed modem and router into my apartment. My friend who lives in my upstairs apartment who often use a play station is not satisfied the speed of a free Wifi from my wireless rout… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
i am looking to buy the following http://www.maplin.co.uk/tp-link-av500-powerline-homeplug
i am looking to buy the following http://www.maplin.co.uk/tp-link-av500-powerline-homeplug-wifi-extender-with-2-lan-ports-kit-789125 can you tell me is there a better brand or one that uses less power… read more
LKT
LKT
Bachelor\u0027s Degree
228 satisfied customers
I just bought a TP-LINK Wireless N Powerline Extender Starter
I just bought a TP-LINK Wireless N Powerline Extender Starter Kit. I use my late model Acer laptop as my home computer. Question: there is one adapter (TL-P211) and one extender (TL-WPA281) in the kit… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have an apple ipod but cannot get an internet connection
I have an apple ipod but cannot get an internet connection on my outdoor patio as my wi fi does not extend this far. My wi fi is run off of a Linksys router. I thought a solution would be to buy a Pow… read more
Richard
Richard
Network Specialist
47,167 satisfied customers
I want to pair my iPad 2 to my Samsung Focus. The devices
I want to pair my iPad 2 to my Samsung Focus. The devices discover each other, display the same PIN code but won't pair. iPad says "pairing unsuccessful" and Samsung says the "iPad is not supported". … read more
TechGrant
TechGrant
System Administrator
Bachelor\u0027s Degree
317 satisfied customers
Netgear wifi extender setup cannot connect to existing Netgear router
I bought a Netgear wifi extender. I cannot get it to connect to my existing Netgear router. Need help with the netgear wifi extender setup to get the two connected.… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x