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Thye hp deskjet 3520 does not connect via wifi. High sierra.

Customer Question
Thye hp deskjet 3520...

Thye hp deskjet 3520 does not connect via wifi

Technician's Assistant: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?

High sierra

Technician's Assistant: Have you installed any updates recently?

High sierra last week

Technician's Assistant: What troubleshooting have you tried?

It printed once this morn but doesn't connect to both of our apples i have restarted both apple lap star restarted printer opened and reinstalled ink, unplugged router

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Only it worked once but having trouble connecting wiresessly

Submitted: 8 months ago.Category: Networking
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Answered in 7 minutes by:
11/16/2017
Network Technician: Kris R, CCIE replied 8 months ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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