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Thye hp deskjet 3520 does not connect via wifi. High sierra.

Customer Question
Thye hp deskjet 3520 does...
Thye hp deskjet 3520 does not connect via wifi
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running?
Customer: high sierra
JA: Have you installed any updates recently?
Customer: high sierra last week
JA: What troubleshooting have you tried?
Customer: it printed once this morn but doesn't connect to both of our apples i have restarted both apple lap star restarted printer opened and reinstalled ink, unplugged router
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: only it worked once but having trouble connecting wiresessly
Submitted: 30 days ago.Category: Networking
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Answered in 7 minutes by:
11/16/2017
Network Technician: Kris R, CCIE replied 30 days ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 3,308
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
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