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I have Netgear router. I have forgotten my password for

Customer Question
I have Netgear router....
I have Netgear router. I have forgotten my password ***** wifi
JA: What's the make/model of your device? How old is it?
Customer: WGR614. Had it for three or four years
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I purchased a new IPhone 6. I have not needed the wifi except for TV before now. Don't know what to use to trouble shoot.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: No
Submitted: 29 days ago.Category: Networking
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Answered in 23 minutes by:
11/14/2017
Network Technician: Viet - Network Tech, Computer Support Specialist replied 29 days ago
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 38,668
Experience: Great troubleshooting skills with computer and network.
Verified

Hi,
I'm sorry about the issue. Do also you have a laptop / wireless computer that is currently connected via wireless? If yes, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please reply at the box below. Thank you.

Ask Your Own Networking Question
Network Technician: Viet - Network Tech, Computer Support Specialist replied 29 days ago

Do you also have a Windows or Mac computer?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
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