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I had a new battery installed ,but now, even though I have…

Customer Question
I had a new...

I had a new battery installed ,but now, even though I have internet on computer and Iphone. I can't even see networks to choose from on IPAD.

Technician's Assistant: How much experience do you have with this particular machine?

Enough to follow intructions. Have gone to settings, have entered Network name and password, mach9ne doesn't recognize any network.

Technician's Assistant: Have you installed any updates recently?

No, new battery was installed by u

Technician's Assistant: What troubleshooting have you tried?

Settings, Network name, password, No networks come up on mnachine

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Well, please give me options to be able toso

Submitted: 8 months ago.Category: Networking
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Answered in 1 hour by:
11/11/2017
Network Technician: Byron, PC Support Tech replied 8 months ago
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 3,352
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi. My name is***** you for your question and the opportunity to assist.

Try this on your iPad: go to Settings > General > Reset > Reset Network Settings.

Once the machine comes back up, go to Settings>>Wi-Fi and check if it is now able to see

any wireless networks. Let me know the result please?

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