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Trying to set up D-Link router model DVA-800. Log into ip…

Customer Question
Trying to set up...

Trying to set up D-Link router model DVA-800. Log into ip address on back of router and type in the password ***** Can't log in.

Technician's Assistant: Have you tried having password ***** directions emailed to you?

No. This is a first time set up. Is there a way I can do that if I haven't yet set it up?

Technician's Assistant: What happened right before this popped up?

I typed in the IP address. Pop u window asked for the password. I typed it in and came back as incorrect password.

Technician's Assistant: What troubleshooting have you tried?

I found this chat page and started there. You're it so far.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

It's for the NBN...signed up with satellite SkyMuster.

Submitted: 8 months ago.Category: Networking
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Answered in 33 minutes by:
11/11/2017
Network Technician: Jason Jones, Network Technician replied 8 months ago
Jason Jones
Jason Jones, Network Technician
Category: Networking
Satisfied Customers: 19,218
Experience: Years of experience and education.
Verified

Hello,
I look forward to helping you today.

May I ask for you to verify what the model name is ***** ***** router? I ask because I cannot find any such model.

I will be standing by, looking forward to your response.
Thank you,
Jason

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