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Wanting to buy a new linksys router and transfer settings…

Customer Question
Wanting to buy a...

Wanting to buy a new linksys router and transfer settings and info from my old 6400 to a new EA8300

Technician's Assistant: How much experience do you have with this particular Linksys product?

Had a very difficult time setting up the first one and don't remember how I did it

Technician's Assistant: What happened right before this popped up?

Wifi off and on and security system won't work

Technician's Assistant: What troubleshooting have you tried?

Resetting router many times hooked up an extender

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Feel the router may just be too old

Submitted: 8 months ago.Category: Networking
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Answered in 50 minutes by:
11/10/2017
Network Technician: Damian Costa, System Administrator replied 8 months ago
Damian Costa
Damian Costa, System Administrator
Category: Networking
Satisfied Customers: 226
Experience: Owner at Total Service Computers
Verified

Hi...My name is ***** ***** a veteran technician expert with over 20yrs of experience...I am here to help you when you are ready?

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Customer reply replied 8 months ago
Can I continue later? Have to leave just now?
Network Technician: Damian Costa, System Administrator replied 8 months ago

Sure thing...I am on and off myself...so you may have to wait for me when you come back...not sure when you plan to?

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Customer reply replied 8 months ago
Can I get back tomorrow?
Network Technician: Damian Costa, System Administrator replied 8 months ago

Sure thing...I will be on tomorrow evening

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Customer reply replied 8 months ago
Okey, it's a date..sort of
Network Technician: Damian Costa, System Administrator replied 8 months ago

:)

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Customer reply replied 8 months ago
Hi Damian please cancel this. Don't need an answer so forget it.
All the best. Thanks for your effort anyway
Network Technician: Damian Costa, System Administrator replied 8 months ago

OK...no problem

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Customer reply replied 8 months ago
Take care
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