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I use sage 300 and I want to do invoicing but need and

Customer Question
I use sage 300...

I use sage 300 and I want to do invoicing but need and insert key I have a Mac book and they told me to buy a key pad and use the number lock to lock out the numbers and then hit the zero and it will ack like a insert key how to lock out the numbers on this pad

Technician's Assistant: Just to clarify, what's the model of your Mac, and what operating system are you running?

Mac book pro and the newest model system up to date

Technician's Assistant: What happened right before this popped up?

What do you mean I’m on a iPad right now

Technician's Assistant: What troubleshooting have you tried?

I have pad connected to Mac book I have hit every number read all your posts hit clear button trying to lock out the numbers

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Should I be on the Mac book with u

Submitted: 8 months ago.Category: Networking
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Answered in 1 day by:
11/11/2017
Network Technician: Syseng, Computer Systems Engineer replied 8 months ago
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,822
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development
Verified

Hello,

My name is David.

Do you still need assistance?

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Network Technician: Syseng, Computer Systems Engineer replied 8 months ago

Ok, just a moment while I review the issue...

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Network Technician: Syseng, Computer Systems Engineer replied 8 months ago

Please tell me more about the keypad you are using. What is the make and model?

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