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Our internet company just changed out the modem with new log…

Customer Question
Our internet company just...

Our internet company just changed out the modem with new log ons, so I need to change the information on the extender and I am not sure of the login information. I have used the password ***** but they are not accepted. I know the answers are right, there must be a slight spelling difference, but I can't figure out what it is. How do I log in? Help!

Technician's Assistant: Have you done a bandwidth test?

I do not know what that is

Technician's Assistant: What happened right before this popped up?

New modems were just installed by the cable company

Technician's Assistant: What troubleshooting have you tried?

I'm sorry as you reading my messages

Submitted: 6 months ago.Category: Networking
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Answered in 15 minutes by:
11/7/2017
Network Technician: Suhasini Velu,
 replied 6 months ago
Suhasini Velu
Category: Networking
Satisfied Customers: 579
Experience: Engineer at CSS Corp Pvt Ltd
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Suhasini Velu,
 replied 6 months ago

If the internet company has changed the modems, May I know what is the model number of it.

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Claws224
Claws224
Claws224, IEEE Network Engineer
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