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Netgear AC1750 Model 64000 router. None. Internet light is…

Customer Question
Netgear AC1750...

Netgear AC1750 Model 64000 router

Technician's Assistant: How much experience do you have with this particular NETGEAR router?

None

Technician's Assistant: What happened right before this popped up?

Internet ***** *****ght is blinking it will not go solid. I have no internet connection.

Technician's Assistant: What troubleshooting have you tried?

I have a cox modem. I have made sure there is nothing wrong with the modem. When the computer is hooked directly to the modem I have internet. When the yellow ethernet cable is hooked from router to modem ***** *****ght will not go solid and I have no internet connection.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I don't think so.

Submitted: 10 months ago.Category: Networking
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Answered in 3 minutes by:
10/18/2017
Network Technician: Kris R, CCIE replied 10 months ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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