Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Just moved a asa5505 from one building to another and cant…

Customer Question
Just moved a asa5505...

Just moved a asa5505 from one building to another and cant get site to site vpn to work. it owrked in other building. I changed every field that pertained to new static ip

Technician's Assistant: Can you describe your network setup (devices and cables used)?

Asa5505 in building b with fios and static ip. moved it from another fios building across street. it was connected to a sa540 in main building a with fios and static ip. I just moved it and just changed every field from one static ip to the other, but no site to site von tunnel

Technician's Assistant: What happened right before this popped up?

The building b had a sa540 and it died. need this building up, so stole working asa5505 from another building and brought it here. i am on it now. internet works on the vlan5, not vlan1. I went through every field looking for ip[ addresses to change. I caant seem to connect to the internet on the main vlan1, just this vklan5

Technician's Assistant: What troubleshooting have you tried?

Going through every field item by item. i dont know what else to check. I backed up config before making any changes. I restored config and brought unit back to original building and it reconnected there, but when I try to change it for this building, something does not connect.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I dont know what to look for. I never had any problem with sa540's, but I am at aloss with these asa boxes. Cisco set each one up originally, but now they wont support them anymore

Submitted: 7 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 2 hours by:
10/6/2017
Network Technician: Syseng, Computer Systems Engineer replied 7 months ago
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,608
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development
Verified

Hello,

My name is David.

Perhaps the quickest way to identify what is preventing the VPN from connecting would be to run debug output to the 5505 console so that you can view exactly where in the VPN negotiation the connection is failing. For example, run the following command to view output as VPN connection is attempted:

debug crypto condition peer x.x.x.x

but replace x.x.x.x with the IP address of the other VPN endpoint. The debug output should reveal where the negotiations are failing so you can fix the problem.

Please let me know the result and if you need further assistance.

Thanks,

David.

Ask Your Own Networking Question
Network Technician: Syseng, Computer Systems Engineer replied 7 months ago

Hello,

Do you still need assistance?

Also, please provide a positive rating (3, 4, or 5 star) as that is how I receive credit for my work.
Thanks,
David.

Ask Your Own Networking Question
Was this answer helpful?
Ask Syseng Your Own Question
Syseng
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,608
7,608 Satisfied Customers
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development

Syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

666 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
Where can I retreave my wifi code number
Where can I retreave my wifi code number… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Browers will not find 192.168.206.1 to set up my range
browers will not find 192.168.206.1 to set up my range extender. will not find Belkin.range either...cdrom drive not working (unrelated) so your cd manual is not usable.… read more
jnlichen
jnlichen
IT Manager
Bachelor's Degree
143 satisfied customers
My HP Photosmart 6520 e all-in-one printer is not connecting,
My HP Photosmart 6520 e all-in-one printer is not connecting, even though the wireless network is on, working, will excellent signal. None of my Apple devices can locate the printer.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,415 satisfied customers
My static ip address is not working. Technicolor blg model
I'm trying to access cameras remotely all ports are open … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I would like to change my IP address on my laptop. I run
Hello,I would like to change my IP address on my laptop. I run Windows 8.1 and the home router is a Netgear N300.When i tried it myself, i lost internet connection and had to run a diagnostic which re… read more
Eric Ewing
Eric Ewing
University IT Manager
173 satisfied customers
I was told that my IP address was compromised. I want to get
I was told that my IP address was compromised. I want to get protection, but first I have to fix the problem. How do I change my IP address? Is that all I would do? … read more
Kamil Anwar
Kamil Anwar
Certified Networking Engineer
Bachelor's Degree
433 satisfied customers
Still can't log on to my POF. I think my issue is IP address
You mean how many times?????? I just changed it 5 min s … read more
Sheri
Sheri
Bachelor\u0027s Degree
533 satisfied customers
Can you supply the IP address and DNS Settings for my 2011
Can you supply the IP address and DNS Settings for my 2011 ST 30? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My children changed the ip address on my tv and now i can't
My children changed the ip address on my tv and now i can't acess the smart hub how can i retain the information … read more
Sean_A_M
Sean_A_M
Network Technician/administrator
Associate Degree
43 satisfied customers
I need my external ip address. I need to enter it into my
I need my external ip address. I need to enter it into my cameras DVR … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
122 satisfied customers
Can't remembered my IP address, password. Vizio,smart
Can't remembered my IP address, password JA: Just to clarify, what device or product are you trying to access? Customer: Vizio,smart tv-D32 JA: How long have you had your TV-D32? Customer: Just got fo… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,192 satisfied customers
What is the ip address to access my Linksys router? Can't
what is the ip address to access my Linksys router? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
Our company is running out of the 254 ip addresses available
Our company is running out of the 254 ip addresses available on the subnet we use. We are adding more hardware and would like to keep all devices accessible from any other pc without having to change … read more
Cody
Cody
Computer Science
2,301 satisfied customers
How to configure a ip address a router on a stick. Four
four workstation attached to a switch that is attached to 2900 Cisco router … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I cannot get safari to connect to marine net.usmc.mil? Please
I cannot get safari to connect to marine net.usmc.mil? Please help.… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
966 satisfied customers
Trying to connect roland vp540 printer straight to pc & having
Trying to connect roland vp540 printer straight to pc & having problems, can you help....basically device not found… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
An organization is granted the block 211.17.180.0/24. The administrator
An organization is granted the block 211.17.180.0/24. The administrator wants to create 32 subnets. Please answer the following steps below (a - d) in full detail, which includes showing a step to ste… read more
Dave The Answer Guy
Dave The Answer Guy
Network Engineer
Bachelor's Degree
44 satisfied customers
Have a motorola MG7550 modum, need to put in bridge mode.
have a motorola MG7550 modum, need to put in bridge mode. How do we do this? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x