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Connect to network can you help. Brand new. Said unable to…

Customer Question
Connect to network...

Connect to network can you help

Technician's Assistant: Can you describe your network setup (devices and cables used)?

Brand new

Technician's Assistant: What happened right before this popped up?

Said unable to connect to network

Technician's Assistant: What troubleshooting have you tried?

Please guide my

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Do I have to pay its new should I take and return to store

Submitted: 10 months ago.Category: Networking
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Answered in 12 minutes by:
10/5/2017
Network Technician: Karthik, System Administrator replied 10 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Karthik, System Administrator replied 10 months ago

Before we proceed further, I would like to ask you few question about this problem, Could you tell me what are the device you would like to connect to the network? like computer, iphone, laptop or tablet... etc

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Customer reply replied 10 months ago
can you come on line and set it up
Network Technician: Karthik, System Administrator replied 10 months ago

We do have 2 option for fixing this issue. First one is Chat support and other one is a remote assistant .

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Customer reply replied 10 months ago
you were paid $24 for online help now you want $39 you gave no oppsions I will take it and get my money back. and get a different brand
Network Technician: Karthik, System Administrator replied 10 months ago

I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support.

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