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My IP problem with my router. a week. I'm game for anything.

Customer Question
My IP problem with...

My IP problem with my router. a week.

Technician's Assistant: Do you plan on doing the work yourself?

Hey I'm game for anything.

Technician's Assistant: Anything else we should know to help you best?

I can't connect to my ROKU device on the TV and my cell phone and laptop.

Submitted: 10 months ago.Category: Networking
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Customer reply replied 10 months ago
netgear86 router serial # 3KW1457N00857. My password ***** ***** working.
Answered in 7 hours by:
10/4/2017
Network Technician: Byron, PC Support Tech replied 10 months ago
Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 3,402
Experience: CCNA, A+, MCSE 11 years at a large law firm.
Verified

Hi there and welcome. Does your Netgear router have a label on it that contains

your wi-fi security key/password?

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Network Technician: Syseng, Computer Systems Engineer replied 10 months ago
Syseng
Syseng, Computer Systems Engineer
Category: Networking
Satisfied Customers: 7,937
Experience: Cisco and Microsoft certified with over 20 years experience in system design, integration and development
Verified

Hello,

My name is David.

Do you still need assistance?

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Customer reply replied 10 months ago
No.
Customer reply replied 10 months ago
Thank you.
Network Technician: Syseng, Computer Systems Engineer replied 10 months ago

Ok and thanks for letting me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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