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Windows 8.1 on surface laptop can't connect to the internet.
windows 8.1 on surface laptop can't connect to the internet. Says it is limited and"Wi-Fi" doesn't have a valid IP configuration … read more
Benjie Marquez
Benjie Marquez
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Bachelor's Degree
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We have only just started getting Netflix and we have found
We have only just started getting Netflix and we have found for the past week our wi-fi keeps dropping out on the TV only. On occasions we have watched one show then the next one wi-fi has dropped out… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
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My Telstra wireless broadband has not been working since
My Telstra wireless broadband has not been working since 10.45 t6his morning. Have reset 4 times. Is there an outage in the Bell Park 3215 area? … read more
Pete
Pete
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Bachelor's Degree
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We upgraded our existing spectrum internet and TV yesterday
We upgraded our existing spectrum internet and TV yesterday and now my network wifi is not working … read more
Byron
Byron
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My wi fi connection isn't working well. I have had to reboot
My wi fi connection isn't working well. I have had to reboot the router a couple of times this week, my ipad asks me for a network choice every few minutes, facebook is not loading more than one or tw… read more
John Castle
John Castle
BSC in Computing Network Management and Design
771 satisfied customers
We have a Linsys AE1000 router (old, but works fine). I just
We have a Linsys AE1000 router (old, but works fine). I just read an article about hacked internet routers which recommends turning it off and then back on and upgrading the firmware. I'm in my 60's s… read more
Richard
Richard
Network Specialist
49,140 satisfied customers
We had a power outage for about 30 sec, everything is
We had a power outage for about 30 sec, everything is plugged into a power strip. The xfinity modem is on and we have cable tv and phone service but no wi-Fi. I unplugged everything and then restarted… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I have a Apple Mini IPad that doesnt recognize my internet
I have a Apple Mini IPad that doesnt recognize my internet connection Some thing got changed somehow and it's now been 15 weeks since I have been able to use it. During that time our internet connecti… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,441 satisfied customers
My router seems to have stopped working. I turned off and
I turned off and back on, the power button and the little icon immediately below it light up (and turn green after a while) but the light by 2.4 Ghz and 5 Ghz don't light. has it died? … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
My netgear router quit suddenly today , Not a whole
Not a whole lot. We are on satellite, that seems to be blinking fine, but the router is short a few lights. It is a Netgear Nighthawk R7000 … read more
Byron
Byron
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Bachelor's Degree
677 satisfied customers
I have a linksys router. It's been woking fine until comcast
I have a linksys router. It's been woking fine until comcast started trying to make me sign into their nrtwork. The wifi works fine on my computer but not on my kindle. I think I entered wrong passwor… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,748 satisfied customers
I have a linksys 1000 wi-fi extender. Worked fine for about
I have a linksys 1000 wi-fi extender. Worked fine for about six months. The unit now won't stop blinking. Tried to reset it via the unit itself and by the pc I had installed it with. no good. Reset my… read more
A. Stevens
A. Stevens
622 satisfied customers
Wi-Fi is turned on but not connected to network I think problem
Wi-Fi is turned on but not connected to network I think problem is with Network Key password XXXXX When I enter password XXXXX not connect. Do I need to change password XXXXX how? NetGear WNR2000v4.… read more
Kamil Anwar
Kamil Anwar
Certified Networking Engineer
Bachelor's Degree
433 satisfied customers
I have a LYNKSYS Router (wireless G, 2.4 GHz - Model # XXXXX
I have a LYNKSYS Router (wireless G, 2.4 GHz - Model # XXXXX indicates a viable wireless connection, however, we cannot pickup the internet on our laptops. The main computer in the house picks up the … read more
Randy IT Tech
Randy IT Tech
3,524 satisfied customers
Our iPhones (2) will not connect consistently with our home
Our iPhones (2) will not connect consistently with our home Wi-Fi network. We have a Netgear WNR2000 router (ser #1XL1895D00962). Is there more current software or firmware available to fix this probl… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,229 satisfied customers
I pressed the wi-fi on/off button on my N600 router while it
I pressed the wi-fi on/off button on my N600 router while it was on and working perfectly. The indicator lights on the front went dim and I could not get it back on. I followed the initial set up guid… read more
James D
James D
Consultant
Associate Degree
8 satisfied customers
I have two computers and recently had an internet provider
I have two computers and recently had an internet provider install a dish and router inside my home. Both lap top and desktop were connected. The other night I plugged in my cell phone to the laptop t… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,260 satisfied customers
I have a D-Link router model # DI-524 which was recoonected
I have a D-Link router model # XXXXX which was recoonected by your ONLINE tech order #51338 MY WI FI works fine now but I would like to connect my Iphone to the WI FI I have gone to the Iphone setting… read more
Network Bill
Network Bill
Bachelor's Degree
1,069 satisfied customers
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Claws224

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Eric K.

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Chris L.

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Kamil Anwar

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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