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Tried to look up something on gmaiĺ and can't get back to…

Customer Question
Tried to look up...

Tried to look up something on gmaiĺ and can't get back to***@******.*** homepage?

Technician's Assistant: Can you describe your network setup (devices and cables used)?

This is on my samsung galaxy s6 phone

Technician's Assistant: What happened right before this popped up?

I tried to look up something on***@******.***

Technician's Assistant: What troubleshooting have you tried?

I obviously am technically incompetent so nothing

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

I recently lost some pictures. Have too many on file. They keep telling me there is viruses and install this and that but there are so many options!

Submitted: 10 months ago.Category: Networking
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Answered in 5 minutes by:
10/1/2017
Network Technician: Samuel NetEngineer, Certified Networking Engineer replied 10 months ago
Samuel NetEngineer
Samuel NetEngineer, Certified Networking Engineer
Category: Networking
Satisfied Customers: 749
Experience: Network Engineer at USAF
Verified

Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.

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Network Technician: Samuel NetEngineer, Certified Networking Engineer replied 10 months ago

How do you normally access your Yahoo email?

Through a web browser on your phone or an app?

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Category: Networking
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