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I can"t open my roadrunner email. Verizon. I really don't…

Customer Question
I can"t open my...

I can"t open my roadrunner email

Technician's Assistant: Just to clarify, what email service provider are you using?

Verizon

Technician's Assistant: What happened right before this popped up?

I really don't know

Technician's Assistant: What troubleshooting have you tried?

Gone to different sites onhow to unblock, I just keep getting this page cannot be displayed

Submitted: 10 months ago.Category: Networking
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Answered in 15 minutes by:
10/1/2017
Network Technician: Isaac Franklin, System Administrator replied 10 months ago
Isaac Franklin
Isaac Franklin, System Administrator
Category: Networking
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Network Technician: Isaac Franklin, System Administrator replied 10 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What browser are you using? firefox/chrome/safari/internet explorer/edge?

Dark blue e is for edge on the taskbar. Light blue e is internet explorer on 10.

Firefox is a blue globe with an orange fox on it and Chrome is a red/green/yellow/blue circle.

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