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How can i get my Netgear extender to use my 5 ghz and not my…

Customer Question
How can i get...

How can i get my Netgear extender to use my 5 ghz and not my 2.4ghz?

Technician's Assistant: How much experience do you have with this particular NETGEAR router?

Just got it. model 2700

Technician's Assistant: What happened right before this popped up?

Look Just tell me how I can make my Brand new extender use 5 GHZ Thanks

Technician's Assistant: What troubleshooting have you tried?

ALL

Submitted: 10 months ago.Category: Networking
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Customer reply replied 10 months ago
Any help???
Answered in 8 minutes by:
9/30/2017
Network Technician: Mr.Med, Network Administrator replied 10 months ago
Mr.Med
Mr.Med, Network Administrator
Category: Networking
Satisfied Customers: 2,287
Experience: if you have any question about network system and security, contact me
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Network Technician: Mr.Med, Network Administrator replied 10 months ago

What is exactly the model of your Netgear extender ? is it NETGEAR EX2700-100UKS ?

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Customer reply replied 10 months ago
EX2700 N300
Network Technician: Mr.Med, Network Administrator replied 10 months ago

unfortunately this extender is only a 2.4Ghz device

Let me know if you need more help

Thank you

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Customer reply replied 10 months ago
NO
Customer reply replied 10 months ago
Please help
Network Technician: Mr.Med, Network Administrator replied 10 months ago

Please feel free to ignore the offers for Additional Services. They are automatically sent by the website.

I'm sorry, this extender is only a 2.4Ghz device, Let me know if you need further assistance and i will gladdly continue to help

Thank you

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Network Technician: Mr.Med, Network Administrator replied 10 months ago

I would recommend the EX7000 Nighthawk AC1900 Range Extender : https://www.netgear.com/home/products/networking/wifi-range-extenders/EX7000.aspx

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