Networking

Ask computer networking questions and get answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have a Honeywell wifi thermostat: RTH9580WF. I changed the…

Customer Question
I have a Honeywell wifi...
I have a Honeywell wifi thermostat: RTH9580WF.I changed the wifi router name and password ***** now I am unable to connect the thermostat to the wifi router. It shows old router and not the new router name. I have tried unsuccessfully in my 2 wifis connected to the same router. Please can you help? Is there a reset button on the thermostat or somewhere I can delete the router information and restart?
Submitted: 10 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 14 minutes by:
9/28/2017
Network Technician: Karthik, System Administrator replied 10 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Networking Question
Network Technician: Karthik, System Administrator replied 10 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me what is the make and model of the wifi router/modem?

Ask Your Own Networking Question
Customer reply replied 10 months ago
Amped Wireless High Power Wireless-N 600mW Amplified Router (R10000)
Network Technician: Karthik, System Administrator replied 10 months ago

Thank you for replying, May I know whether your router is working fine and you are able to go online on all your wireless device? the reason why I am asking is just to verify your router is working fine or not.

Ask Your Own Networking Question
Customer reply replied 10 months ago
I can connect to the router with my laptops and phones but the WIFI thermostat is not able to connect to the new router name. It only sees the old one. Is there a way to reset it?
Network Technician: Karthik, System Administrator replied 10 months ago

We can try reset option later and now once you turn on the Thermostat, what do you see on the thermostat screen?

Ask Your Own Networking Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a network technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

677 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

448 satisfied customers

Certified Networking expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Certified Networking Engineer

433 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

< Previous | Next >

Related Networking Questions
ASUS RT AC3200 running AsusWRT Merlin, Firmware 384.4.
ASUS RT AC3200 running AsusWRT Merlin, Firmware 384.4. Second most current firmware as I had too many issues on the latest version. Devices on 2.4GHz spectrum are able to connect then periodically "dr… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I installed a honeywell 6500 thermostat, I can not connect
I installed a honeywell 6500 thermostat, I can not connect to my wifi network and the honeywell network at the same time. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Trying to obtain seamless wifi in my house with max-stream
Trying to obtain seamless wifi in my house with max-stream AC1900 and WRT3200ACM. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
To add a wi-fi thermostat to my system the router won't
to add a wi-fi thermostat to my system the router won't allow it. What do I need to do to correct that? router is WNR2000v5 model no 3U814C5707996 … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
My netgear router quit suddenly today , Not a whole
Not a whole lot. We are on satellite, that seems to be blinking fine, but the router is short a few lights. It is a Netgear Nighthawk R7000 … read more
Byron
Byron
PC Support Tech
Bachelor's Degree
677 satisfied customers
I am unable to setup my I Phone using the Netgear 14 router.
I am unable to setup my I Phone using the Netgear 14 router. I am using the correct password, but am unable access the Wi-Fi on my phone.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have a MD511LL/A IPad which will not connect to my wifi
Hi, I have a MD511LL/A IPad which will not connect to my wifi network. I've looked at it but can't figure it out. I've reset the router, still can't connect. Any ideas?… read more
Mr.Med
Mr.Med
1,220 satisfied customers
I have an old Toshiba Satellite T130 130 (European model).
I have an old Toshiba Satellite T130 130 (European model). I hadn't used it for a couple of years and then three weeks ago I booted it up and connected it to my home cable internet via wifi with no pr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My new iphone will not connect to the router. It keeps asking
My new iphone will not connect to the router. It keeps asking for password ***** won't accept it.… read more
RandyNetwork Tech
RandyNetwork Tech
1,755 satisfied customers
I have iPhone 4, windows 8.1, router netgear n600, honeywell
I have iPhone 4, windows 8.1, router netgear n600, honeywell wifi heat/cooling thermostat(rth6580-I have manual to attach). I want password ***** from router and thermostat to work with laptop and iPh… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
Why cant I connect Netgear 3500rp extender with NE router?
Why cant I connect to Netgear WN3500rp extender with NE router? The connection was fine with old router.… read more
RandyNetwork Tech
RandyNetwork Tech
1,755 satisfied customers
My new Braeburn 6300 wireless thermostat is making my nice
My new Braeburn 6300 wireless thermostat is making my nice Linksys wifi home system dysfunctional. Computer specialists have never heard of this problem and don't know what to tell me. They say my wif… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
I have had the Kobo Vox for approx. 1 1/2 years with no problems.
I have had the Kobo Vox for approx. 1 1/2 years with no problems. Suddenly I am unable to connect to my wifi. I know that the wifi is working because I can connect other devices to it just fine. Is it… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I am trying to setiup a wi-fi thermostat. The instructions
I am trying to setiup a wi-fi thermostat. The instructions indicate I should view a list of available Wi-Fi networks and connect to a network called NewThermostat_123456 (or which number comes up). Th… read more
Drew
Drew
101 satisfied customers
I have a Cradlepoint MBR900 Router. I had set it up as an secure
I have a Cradlepoint MBR900 Router. I had set it up as an secure network, tonight my sister tried to logon and got message maximum number of client already connected you have recieved this page from a… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
I am trying to set my Honeywell HREP 16 to view online, I
I am trying to set my Honeywell HREP 16 to view online, I have a westell from Verizon DSL modem set to bridge mode connected to a netgear WGR14v10 wireless router, I have port forward the 8080 port as… read more
Ed
Ed
Repair Shop Owner
Bachelor\u0027s Degree
620 satisfied customers
need instructions on port forwarding for 2-wire model 2701HG-B,
need instructions on port forwarding for 2-wire model 2701HG-B, AT&T to access security cameras off-site… read more
TylerG
TylerG
Enterprise Desktop Administrator
Bachelor\u0027s Degree
22 satisfied customers
Had to revert laptop to factory settings owing to a tech problem.
Had to revert laptop to factory settings owing to a tech problem. Once laptop ok, couldn't subsequently re-setablish connection with wifi (Netgear WGR614V9) as had lost my security password/key. Follo… read more
Daniel B.
Daniel B.
Network Designer
Bachelor\u0027s Degree
213 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x