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I run a small one man business, I am a surveyor, I need to…

Customer Question
I run a small...

I run a small one man business, I am a surveyor, I need to plot to my hp designjet 1055cm plus, use to work fine now my computer does not know the plotter is there,

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

WIndows 8, plotter is C6075B, HP

Technician's Assistant: What happened right before this popped up?

I don't know, a week ago the plotter was not in the list of plot options, today I hooked up a spare plotter thinking it was the plotter, since I am I have limited computer knowledge I don't know what to do.

Technician's Assistant: What troubleshooting have you tried?

Just trying to load new drivers, and trying to get my computer to add a printer but it does not find the plotter

Submitted: 10 months ago.Category: Networking
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Answered in 36 minutes by:
9/28/2017
Network Technician: UranNet, Network Administrator replied 10 months ago
UranNet
UranNet, Network Administrator
Category: Networking
Satisfied Customers: 1,426
Experience: Network and System Administrator, IT Consultant
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Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

HOw did you connect the plotter ? using the parallel cable or network?

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