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Have hacked email account on sbcglobal. What i thought was…

Customer Question
Have hacked email account...

Have hacked email account on sbcglobal

Technician's Assistant: Have you contacted anyone about your account?

Yes what i thought was yahoo

Technician's Assistant: What happened right before this popped up?

What do u mean

Technician's Assistant: What troubleshooting have you tried?

Nothing bc they tried to access my email n computer remotely

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

My email account on sbcglobal is locked

Submitted: 10 months ago.Category: Networking
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Answered in 5 minutes by:
9/26/2017
Network Technician: Josh, Helpdesk replied 10 months ago
Josh
Josh, Helpdesk
Category: Networking
Satisfied Customers: 22,203
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Network Technician: Josh, Helpdesk replied 10 months ago

What is the email address that you need help with?

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