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Can't connect to w.fi. It's a laptop tct621w23hi. Not a tv.

Customer Question
Can't connect to w.fi ...

Can't connect to w.fi

Technician's Assistant: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?

It's a laptop tct621w23hi

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

Not a tv

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just bought it

Technician's Assistant: Anything else you want the Expert to know before I connect you?

No, just how to get on wfi

Submitted: 11 months ago.Category: Networking
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Answered in 2 minutes by:
9/25/2017
Network Technician: Richard, Network Specialist replied 11 months ago
Richard
Richard, Network Specialist
Category: Networking
Satisfied Customers: 47,537
Experience: 20 years consulting in the IT industry with Networking
Verified

Hi there and welcome

What happens when you try to connect to wifi? What error do you get?

Please let me know

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Customer reply replied 11 months ago
Problem
Customer reply replied 11 months ago
No thank you
Customer reply replied 11 months ago
Good by
Network Technician: Richard, Network Specialist replied 11 months ago

ok, I am a little confused by your response.

Did you wish for help on a problem?

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