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I need to renew my Xbox one 9.99 monthly fee. It's an Xbox…

Customer Question
I need to renew...

I need to renew my Xbox one 9.99 monthly fee.

Technician's Assistant: What's the make/model of your device? How old is it?

It's an Xbox 360. Sorry. It's pretty old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I used to have a gold membership, plus the 9.99 fee for Xbox. I cancelled the Gold membership and Microsoft keeps wanting to renew it. I have't responded to the emails. Now my Xbox is shut off and I can't seem to renew the 9.99 fee on the website to get it started again.

Submitted: 10 months ago.Category: Networking
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Answered in 28 minutes by:
9/25/2017
Network Technician: Karthik, System Administrator replied 10 months ago
Karthik
Karthik, System Administrator
Category: Networking
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily. You don't have to worry about this problem, We will provide you the answer for your question

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Network Technician: Karthik, System Administrator replied 10 months ago

It sounds like you are trying to renew the Xbox one Gold membership, is it right?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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