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My laptop is not displaying the WiFi networks available

Customer Question
My laptop is not...

My laptop is not displaying the WiFi networks available although my mobile device is connected to the network

Technician's Assistant: Have you tried unplugging your router for about ten seconds? And what about other devices? Do they have connectivity?

Yes other devices have connectivity

Technician's Assistant: What happened right before this popped up?

Nothing it was working fine till yesterday

Technician's Assistant: What troubleshooting have you tried?

I tried the solution u mentioned in ur earlier post for similar problem about uninstalling all network devices and writing the commands in the command prompt

Submitted: 10 months ago.Category: Networking
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Answered in 3 minutes by:
9/24/2017
Network Technician: Russell H., Internet and LAN replied 10 months ago
Russell H.
Russell H., Internet and LAN
Category: Networking
Satisfied Customers: 12,925
Experience: 11 years work with Internet/IP, routers, networks, servers
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
What laptop do you have? Windows PC or Apple MacBook or similar?

(If you wish I can try remotely connecting to your computer if it still can be connected with an Ethernet cable to internet - and with your approval only - and see to getting a way worked out through this problem, for a small additional fee.

If you would rather not, then I can also instruct you toward a solution, somewhat more slowly.

Let me know which approach you would prefer, and I will help you as needed.)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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