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I've just purchased an EAP225and cannot find on the website…

Customer Question
I've just purchased an...

I've just purchased an EAP225and cannot find on the website how to install

Technician's Assistant: What's the make/model of your device? How old is it?

EAP 225

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Everything goes according to the manual thru hardware installation. Then it sends me to the website and I don't understand the next step

Submitted: 10 months ago.Category: Networking
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Answered in 19 minutes by:
9/24/2017
Network Technician: Kris R, CCIE replied 10 months ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Network Technician: JJesus Perez Gonzale,
 replied 10 months ago
JJesus Perez Gonzale
Category: Networking
Satisfied Customers: 50
Experience: Level II Technician at 49erShops Inc.
Verified

HI, I am happy to assist. I see you would like to setup your new Access Point. Access points are typically wired into the router. Have you already done so?

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Customer reply replied 10 months ago
The access point goes through a switch to the router. My problem is the drivers are on a website I cannot get to run.(www.tp-link.com) The printed instructions say "Just download the File and let it do the rest of the install."I can't find a file to download!
Network Technician: JJesus Perez Gonzale,
 replied 10 months ago

Try this webpage instead:

http://www.tp-link.com/us/support/download-center

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