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I'm having an issue where my internet is going in and out my…

Customer Question
Hi John, i'm having...

Hi John, i'm having an issue where my internet is going in and out my wifi is showing as "no internet access"

Technician's Assistant: What's the make/model of your device? How old is it?

We got a new device last November I believe. let me check on the make and model

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

For the last 3 days. the front of the router is dual band auto wifi - 802.11 - xb3

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No that is it

Submitted: 11 months ago.Category: Networking
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Answered in 3 hours by:
9/20/2017
Network Technician: Kris R, CCIE replied 11 months ago
Kris R
Kris R, CCIE
Category: Networking
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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