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Help!!!!!!!!!! Help !!!!!! I had a new Anti-Virus program
I had a new Anti-Virus program remotely put on my computer about 4 weeks ago. No problem but when they did that it brought Mozy down to start up mode. Mozy keeps saying files npot backed up at least 7 days ago etc etc. All I want is Mozy to be like it was before but unfortunetly a "flea' has more computer knowledge than I do. I have Mozy - home Free Account Richie … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I have bought a new laptop and want to change my program to
I have bought a new laptop and want to change my program to the new and down load all my backed up files to the new machine … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My machine is ok, but my husband's hasn't backed up for
hey Pearl, my machine is ok, but my husband's hasn't backed up for almost two weeks.. He keeps getting message about a certificate...are these two things related... his machine is Robert H. Kurz or Bo… read more
Tim
Tim
Bachelors in Information Technology
13 satisfied customers
It appears that Mozy has dropped my account reason or
It appears that Mozy has dropped my account for one reason or another - can you check into this for me. Mary Timmons - account paid I full of March of 2016.… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
for some time now, my iPad2 says "no service" mew emails are
for some time now, my iPad2 says "no service" mew emails are not loading and several apps cannot be accessed. When I went to Contact us" at Apple Support, a screen comes up saying "unsupported browser… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
My wifes pc uses VBN to connect to work. Until last week,
My wife's pc uses VBN to connect to work. Until last week, she was wired to my few month old WNR3500v2 Netgear router. Last week, she started connecting wirelessly and I unplugged her wire from the ro… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
41,578 satisfied customers
Im setting up a new TV with wireless feature. The TV is asking
I'm setting up a new TV with wireless feature. The TV is asking me for a WPA password. If I have a password XXXXX my Linksys WRT54G it is news to me. How can I find out what that password XXXXX? Thanx… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
this is a reply for viet on user acct. . i managed to create
this is a reply for viet on user acct. ?. i managed to create a new user acct as it is shown on the opening window screen ,but i cannot see it listed when i click the users folder so i cannot transfer… read more
Viet - Network Tech
Viet - Network Tech
Computer Support Specialist
41,578 satisfied customers
I lost the ability to access shared files on my wifes computer.
I lost the ability to access "shared files" on my wife's computer. I can't even open my shared folder under my NetWork Places. I was able to do so 2 days ago before I tried to install Norton 360 on th… read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
we use windows xp - my partner and I share a computer - she
we use windows xp - my partner and I share a computer - she was the administrator by default - I went to create a sign in for myself instead of using guest sign in - and unwittingly made myself the ad… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
My two laptops are unable to contact my printer and print.
My two laptops are unable to contact my printer and print. My Linksys wireless router allows each laptop to access the internet and receive email as well but will not print. please help. my phone # XX… read more
Northwest Andrew
Northwest Andrew
31 satisfied customers
I have just set up a new Netgear wireless G router on my computer
I have just set up a new Netgear wireless G router on my computer which is working OK.I want to connect it to my Wifes computer which is in the next room which has a Talk Talk wireless router connecte… read more
David L
David L
Bachelor's Degree
4,948 satisfied customers
I had a wireless network with shared files anad folders set
I had a wireless network with shared files anad folders set up with my wife's laptop and my PC. Same room. She is still using the wireless, but neither she nor I can see any shared stuff. Any directio… read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
We have a wireless network @ home supporting 4 computers (3
We have a wireless network @ home supporting 4 computers (3 laptops and a desktop). We also have a Epson WorkForce 600 installed wirelessly on the network. About a week ago, we had a brief power outag… read more
Steve Smith
Steve Smith
1 year college
25 satisfied customers
I have one which I cant work out. My wife has a new laptop
I have one which I can't work out. My wife has a new laptop (Sony Viao) running Vista and I have a fairly new PC on which I have just installed Vista. We can both access the internet through my ADSL g… read more
Eric K.
Eric K.
Network Administrator
High School or GED
510 satisfied customers
removed my old linksys cable modem and router because wife
removed my old linksys cable modem and router because wife unable to connect to the internet and replaced with new linksys gateway................same problem. this computer can get on, hers can not. … read more
Eric K.
Eric K.
Network Administrator
High School or GED
510 satisfied customers
I have 2 cp hooked up to your rt31p2 router. My wifes cp is
I have 2 cp hooked up to your rt31p2 router. My wifes cp is not getting a signal. I have switched the wires to different ports but still no signal for heer. Could the router cause this problem. I've h… read more
Erik B.
Erik B.
Network Engineer
Associate Degree
4,134 satisfied customers
Samsung N10 netbook My Network Places stopped listing
Samsung N10 netbook "My Network Places" stopped listing the other computers on my network. I can see them if I open the workgroup computers. I have updated the lan driver and am running zone labs secu… read more
David L
David L
Bachelor's Degree
4,948 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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