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HiSorry for the delay, we are busy and I've just got to your question.How long has this been happening?ThanksKris
You need to remove audit mode on the account and reset it using
And this will take the daily resets off, can you try this please?
Yes, of course.
let me know
Note: Can you please rate me at the top so I am credited with my time, 5/5 gives me most credit and would be much appreciated. Thanks.
Please ignore that I was not being pushy, it adds it in itself.
Did you get signed into the account?
Done you reset it up date the recovery info and it will set the password ***** to expire