Networking

Ask Computer Networking Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Networking

I can't get WIFI on to connect to my cellphone or my ipad. I

Customer Question
I can't get WIFI on...
I can't get WIFI on to connect to my cellphone or my ipad. I put in my WIFI network name and my internet password. It keeps saying incorrect password. How do I find out my WIFI password ***** I can connect my on my ipad and phone. I'm on my pc now.
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
Customer: my tv? no I'm o my pc reading my emails. I wanted to use WIFI on my cellphone and on my ipad. How come it doesn't automatically connect and stay connected when I'm home....where my internet is ?
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have a Wesrtinghouse and a Toshiba tv.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I want to be able to stay connected to my WIFI when I'm in my home. I should not have to always "reconnect." There is something wrong because prior to Comcast technic***** *****ging my wifii password, etc. about a month or so ago, I did not have this problem. When I entered my place I automatically had wifi on my cellphone and my ipad if I needed to use the internet. I have a Toshiba and a Westinghouse tv.
Submitted: 2 months ago.Category: Networking
Show More
Show Less
Ask Your Own Networking Question
Answered in 4 minutes by:
9/13/2017
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago
arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 1,374
Experience: MCSE, RHCE, IBM System X Server Certified
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assist you today with your question and provide the best solution possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.

Ask Your Own Networking Question
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

What is the operating system you are using on your computer?

Ask Your Own Networking Question
Customer reply replied 2 months ago
What is an operating system? Please simple terms. I'm tired and this shouldn't be a long drawn out process.
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

Is it okay if i remotely connect to your computer, so that I can directly check and resolve the problem for you while you can watch me doing the same on your screen?

Ask Your Own Networking Question
Customer reply replied 2 months ago
No. Please walk me through this so I'll know what to do if it occurs again. I'm a senior citizen and I'm on a fixed income. please just fix.
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

Do you know which version of windows are running windows on your computer? Is it windows 7 or Windows 10?

Ask Your Own Networking Question
Customer reply replied 2 months ago
Where are you?
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

Sorry

Ask Your Own Networking Question
Customer reply replied 2 months ago
Windows 7
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

Is it a laptop or a desktop computer?

Ask Your Own Networking Question
Customer reply replied 2 months ago
desktop
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

Do you know how the internet is connected to your computer? Is it through a cable from the internet box or wireless?

Ask Your Own Networking Question
Customer reply replied 2 months ago
I have Comcast internet and tv service. There's a box on the floor in my bedroom...I believe it is a modem?? it provides my cable....I see wires connected so I'm assuming it is not wireless??
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

Will you be able to provide me the model no of the modem you are using?

The model no will be on the rear end or at the bottom of the modem

Ask Your Own Networking Question
Customer reply replied 2 months ago
This is taking too long. I'm not satisfied at all. I'm signing out and look forward to a refund. Please credit my account. You must not be fully awake...
Customer reply replied 2 months ago
send my confirmation of a $5 credit to American Express to***@******.*** within 24 hours, Thank you
Network Technician: arsufi, Computer Hardware Engineer replied 2 months ago

I will not be able to help you out without getting all the details.

Without getting the model no i will not be able to check whether your modem has wireless capability.

If you are looking for a refund, please call out customer care at 1-***-***-****(Available 6am to 9pm PST)

Ask Your Own Networking Question
Ask Claws224 Your Own Question
Claws224
Claws224
Claws224, IEEE Network Engineer
Category: Networking
Satisfied Customers: 1,256
1,256 Satisfied Customers
Experience: IEEE, Microsoft

Claws224 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you!

RPAustin, TX

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Claws224

Claws224

IEEE Network Engineer

1,256 satisfied customers

IEEE, Microsoft

Kevin

Kevin

LAN/WAN Specialist

1,165 satisfied customers

Certified MCSA and MCP Network Administrator with over 20 years of PC experience.

Byron

Byron

PC Support Tech

625 satisfied customers

CCNA, A+, MCSE 11 years at a large law firm.

Eric K.

Eric K.

Network Administrator

510 satisfied customers

13 years of desktop, server and network support experience

Mr. Clark

Mr. Clark

Network Engineer

510 satisfied customers

Computer Business Owner / Former DoD Network Specialist

Chris L.

Chris L.

Support Specialist

446 satisfied customers

Certified Networking expert with over 10 years experience.

A. Stevens

A. Stevens

Network Administrator

428 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Networking Questions
I can't get Firefox to come on, so I can't get onto the
I can't get Firefox to come on, so I can't get onto the internet … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I have a tablet 10.1, now i hawe problems with wifi
Hello, I have a tablet 10.1, now i hawe problems with wifi conection at my home, the tablet can't find my net, my galaxy 2s hawe no problem, if i go to another net conection,with my tablet, i hawe no … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I forgot my pass word for PC. Can't access cameras on PC>
I forgot my pass word for PC. Can't access cameras on PC> … read more
arsufi
arsufi
Computer Hardware Engineer
1,374 satisfied customers
I need to up date but i no longer have windows. i have a
i need to up date but i no longer have windows. i have a telikin with lenix can i even update? … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
446 satisfied customers
Are you im just here to ask gow i could update my router ive
hey how are you im just here to ask gow i could update my router ive been noticing its been running very slow lately … read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I have Netgear router. I have forgotten my password for
I have Netgear router. I have forgotten my password ***** wifi … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
I am using AT&T for both my telephone and DSL WiFi service
I am using AT&T for both my telephone and DSL WiFi service via an AT&T router, model 2701HG-8. The WiFi workes well between my PC and Laptops. I just bought a Tablet and when it trys to obtain the IP … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
952 satisfied customers
Wrt54g i cant even fully install the disk because when I get
wrt54g i cant even fully install the disk because when I get to the step that says looking for internet connection the error says router unable to connect to internet? I need help!!!!… read more
Kevin
Kevin
LAN/WAN Specialist
High School or GED
1,165 satisfied customers
I need to cancel my XBOX live subscription. Not sure, it was
Not sure, it was purchased at the beginning of the year, it is the Minecraft edition. … read more
Mr.Med
Mr.Med
893 satisfied customers
I have an ASUS AC1750 router. My internet provider is a
I have an ASUS AC1750 router. My internet provider is a point of entry from … read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
36 satisfied customers
It is not my cell phone. I just got a laptop and is want my
It is not my cell phone. I just got a laptop and is want my secret code to access my wifi … read more
Ashik
Ashik
Master\u0027s Degree
5,097 satisfied customers
My phone seems to be locked out i changed my credit card
my phone seems to be locked out i changed my credit card number about a month ago and this could be the reason. i also cant get my password ***** work or i don't have it anymore … read more
Kris R
Kris R
IT Manager
Computing
2,257 satisfied customers
I am trying to set up a home lab for practicing server
I am trying to set up a home lab for practicing server 2012r2 I have 3 computers set up as servers and two clients .I am trying to see how I would set up the connection between them. I have a Netgear … read more
William Harder
William Harder
SR Sytems Engineer
Associates in IT
28 satisfied customers
I recently purchased a MAC desktop 10.12.6 Previous to
I recently purchased a MAC desktop 10.12.6 Previous to purchase I was using a Linksys N300 Network boost. I now must program it to the new computer. I followed directions how to set up from your web s… read more
Jason Jones
Jason Jones
AAS Information Technology
6,316 satisfied customers
I just asked you for help to reset my password.; It didn't
i just asked you for help to reset my password.; It didn't work What did I do wrong?I don't know HELP… read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
I have loaded SQL 2014 express on a Windows 10 computer.
I have loaded SQL 2014 express on a Windows 10 computer. When I try to reach the server it gives me an error 40.… read more
Kris R
Kris R
IT Manager
Computing
2,257 satisfied customers
Reset my TV link or at your 700 and have lost my access to
Reset my TV link or at your 700 and have lost my access to the router I have reset it re-powered it up before my computer and then my computer I can get into the network the Internet but the admin adm… read more
Damian Costa
Damian Costa
Owner
Computer Network System Engineer
36 satisfied customers
I am not able to set up my account with activate Verizon. It
Second opinion] i am not able to set up my account with activate Verizon. It keeps telling me it does not recognize my email address which is the only one I have … read more
Josh
Josh
It Support Specialist
Associate Degree
5,125 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x