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Trying to find out my wife's info, windows 7, i think. I…

Customer Question
Trying to find out...

Trying to find out my wife's info

Technician's Assistant: Can you describe your network setup (devices and cables used)?

Windows 7, i think. I know her gmail address and pword

Technician's Assistant: What happened right before this popped up?

???

Technician's Assistant: What confuses you?

Network tech

Technician's Assistant: What troubleshooting have you tried?

None, i'm not sure what to do

Submitted: 11 months ago.Category: Networking
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Answered in 5 minutes by:
9/11/2017
Network Technician: UranNet, Network Administrator replied 11 months ago
UranNet
UranNet, Network Administrator
Category: Networking
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

Where exactly are you trying to login to?

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Customer reply replied 11 months ago
My wifes gmail account.
Customer reply replied 11 months ago
No.
Network Technician: UranNet, Network Administrator replied 11 months ago

> My wifes gmail account

-Ok, if you do now know the correct password, then you can use recovery option with recovery info recorded on file (such as secondary email or phone number)

Have you tried that yet

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Customer reply replied 11 months ago
No
Network Technician: UranNet, Network Administrator replied 11 months ago
Ask Your Own Networking Question
Customer reply replied 11 months ago
no
Customer reply replied 11 months ago
This is just turning into a gong show and i'm getting pissed off. f**k off with the more money bullshit.
Network Technician: UranNet, Network Administrator replied 11 months ago

its sent automated by site, not by me, I gave you recovery link. how that goes?

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Customer reply replied 11 months ago
Not worth a shit
Network Technician: UranNet, Network Administrator replied 11 months ago

I see, its designed the way that only person with registered recovery phone number or email can recover password...

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